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- Tasks: Lead ticketing operations and ensure a seamless experience for event attendees.
- Company: Join the Football Association and Wembley Group, leaders in sports events.
- Benefits: Competitive salary, great team culture, and opportunities for career advancement.
- Why this job: Be at the heart of major events and make a real difference in ticketing experiences.
- Qualifications: Proven experience in ticketing operations and strong leadership skills.
- Other info: Dynamic role with a chance to work in a high-energy environment.
The predicted salary is between 43200 - 72000 £ per year.
The Football Association and Wembley Group are looking for an experienced Ticketing Operations Lead to take ownership of our ticketing strategy and deliver an outstanding service for our events. This is a senior operational role, leading a team of Ticketing Operations Managers to ensure every ticket sold contributes to a smooth, secure and exceptional experience for our Event Owners, members and visitors.
Ticketing Operations Lead in London employer: Football Association Limited
Contact Detail:
Football Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Operations Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to ticketing and events. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be ready to discuss specific examples of how you've improved ticketing operations in the past. We want to see your impact!
✨Tip Number 3
Stay updated on industry trends! Knowing what's hot in ticketing and event management can give you an edge. Share your insights during conversations to show you're not just another candidate, but someone who's genuinely passionate about the field.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and contributing to our ticketing strategy.
We think you need these skills to ace Ticketing Operations Lead in London
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let us see your enthusiasm for the events industry. Share any relevant experiences that highlight your love for delivering exceptional service and how you can contribute to our ticketing strategy.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Ticketing Operations Lead role. Highlight your leadership experience and operational skills, and don’t forget to mention any specific achievements in ticketing or event management that make you stand out.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Football Association Limited
✨Know Your Ticketing Strategy
Before the interview, dive deep into the ticketing strategies used by The Football Association and Wembley Group. Understand their current processes and think about how you can enhance them. This shows that you're not just interested in the role but are also proactive about improving their operations.
✨Showcase Leadership Experience
As a Ticketing Operations Lead, you'll be managing a team. Prepare examples of your past leadership experiences where you've successfully led a team through challenges. Highlight specific situations where your guidance made a difference, as this will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in ticketing operations. Think of potential challenges that could arise during events and how you would handle them. This will help you articulate your thought process and show your ability to maintain a smooth operation under pressure.
✨Emphasise Customer Experience
The role is all about delivering an exceptional experience for event owners and attendees. Be ready to discuss how you prioritise customer satisfaction in ticketing operations. Share any innovative ideas you have for enhancing the ticket purchasing experience, as this will align with their goal of outstanding service.
