Senior Data Modeller in London

A newly created role has arisen at The Football Association, and we are looking to appoint a Senior Data Modeller to take ownership of CRM and Marketing Technology (MarTech) data modelling across our ecosystem. This role will lead the definition of customer and engagement data structures, ensuring business concepts are consistently defined and that delivery teams implement models correctly across platforms and downstream analytics. You will operate at the intersection of Product, CRM and Marketing, and Technology, driving clarity, quality and reuse across data models, definitions and metadata. This role is based at the iconic Wembley Stadium, with an expectation of two days per week on-site.

What you’ll lead and deliver

• Own the CRM and MarTech modelling approach across conceptual and logical data models.
• Lead modelling workshops with senior stakeholders to agree definitions, entities and relationships.
• Establish and maintain the CRM and MarTech Business Data Glossary.
• Set modelling standards and assure delivery through governance and working groups.
• Ensure CRM changes, integrations and reporting align with agreed models.
• Embed data quality, lifecycle and lineage considerations into modelling outputs.
• Support CRM migration and change initiatives with mapping and validation rules.

What you’ll bring (essential)

• Strong experience leading data modelling in complex, customer-centric domains.
• Proven ability to facilitate senior stakeholder alignment and decision-making.
• Experience creating and governing data glossaries and definitions.
• Confidence operating in fast-paced change environments while maintaining quality.

Nice to have

• Experience working with CRM and marketing automation platforms.
• Exposure to campaign, segmentation and engagement reporting datasets.

What’s in it for you?

We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full-time, permanent contract).
• A hybrid working model which offers greater flexibility.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.