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- Tasks: Lead ticketing operations and ensure a smooth experience for event attendees.
- Company: Join the Football Association and Wembley Group, leaders in sports events.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career advancement.
- Why this job: Be at the forefront of delivering exceptional experiences at iconic events.
- Qualifications: Experience in ticketing operations and strong leadership skills.
- Other info: Exciting role with a chance to make a real impact in the sports industry.
The predicted salary is between 36000 - 60000 £ per year.
The Football Association and Wembley Group are looking for an experienced Ticketing Operations Lead to take ownership of our ticketing strategy and deliver an outstanding service for our events. This is a senior operational role, leading a team of Ticketing Operations Managers to ensure every ticket sold contributes to a smooth, secure and exceptional experience for our Event Owners, members and visitors.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Ticketing Operations Lead in Brent employer: Football Association Limited
Contact Detail:
Football Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing Operations Lead in Brent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to The Football Association and Wembley Group. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for ticketing operations! When you get the chance to speak with potential employers, share your ideas on enhancing ticketing strategies. We want to see your enthusiasm shine through!
✨Tip Number 3
Prepare for interviews by researching recent events and ticketing challenges faced by the organisation. This will help us demonstrate your knowledge and how you can contribute to delivering an exceptional experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Ticketing Operations Lead in Brent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ticketing Operations Lead role. Highlight your relevant experience in ticketing strategy and team leadership, as this will show us you’re the right fit for our needs.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about ticketing operations and how your skills align with our mission. Be sure to mention specific examples of how you've delivered exceptional service in past roles.
Showcase Your Team Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Share stories that demonstrate how you’ve successfully managed teams and improved operational processes in previous positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Football Association Limited
✨Know Your Ticketing Strategy
Before the interview, dive deep into the ticketing strategies used by The Football Association and Wembley Group. Familiarise yourself with their past events and how they’ve handled ticket sales. This will show your genuine interest and understanding of their operations.
✨Showcase Leadership Experience
As a Ticketing Operations Lead, you'll be leading a team. Prepare examples from your past where you've successfully managed teams or projects. Highlight your leadership style and how it contributed to a smooth operational flow in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in ticketing operations. Think of potential challenges you might face in this role and how you would address them. This will demonstrate your proactive approach and readiness for the position.
✨Emphasise Customer Experience
Since the role focuses on delivering an exceptional experience for event owners and members, be ready to discuss how you prioritise customer satisfaction. Share specific strategies you've implemented in the past to enhance the ticketing experience for users.
