Store Supervisor

Store Supervisor

Birmingham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to enhance customer shopping experiences daily.
  • Company: Join Footasylum, a vibrant and innovative fashion retail brand.
  • Benefits: Enjoy training, development opportunities, and a supportive work environment.
  • Why this job: Be part of a growing company that values your input and career progression.
  • Qualifications: Passion for fashion retail and experience in team management required.
  • Other info: Diversity is key; we celebrate different perspectives and experiences.

The predicted salary is between 24000 - 36000 £ per year.

Description

DescriptionWe are hiring for a Full-Time Store Supervisor to join one of our exciting stores based at the Bullring. There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff. The primary function of a Supervisor is to oversee Retail staff’s work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed. You will be working in a thriving store and day to day your tasks will be different. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations and overall ensure the shopping experience to our customers. We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1’s, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us. We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals.

Why Footasylum?

We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.

About you:

  • The successful candidate must have passion for Fashion Retail and our company ethos
  • You will have ideally worked previously in Fashion Retail
  • Experience in managing and motiving a team of Sales Assistants
  • Be able to work independently, as well as part of a team
  • Strong verbal and written skills
  • Be able to work in a fast-paced environment
  • Efficient and highly organised with a customer focused attitude

Diversity:

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Recruitment process:

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face-to-face chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.

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Store Supervisor employer: Footasylum

Footasylum is an exceptional employer that prioritises the growth and development of its employees, particularly in the vibrant Bullring location. With a strong focus on training, support, and a culture of innovation, we empower our Store Supervisors to lead their teams effectively while creating a positive shopping experience for customers. Our commitment to diversity and progression ensures that every team member can thrive and achieve their career goals in a dynamic retail environment.
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Contact Detail:

Footasylum Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Supervisor

✨Tip Number 1

Familiarise yourself with Footasylum's brand and values. Understanding their ethos will help you align your responses during the interview, showcasing your passion for fashion retail and how you can contribute to their mission.

✨Tip Number 2

Prepare examples from your previous experience in fashion retail where you've successfully managed or motivated a team. Highlighting specific instances will demonstrate your leadership skills and ability to thrive in a fast-paced environment.

✨Tip Number 3

Showcase your customer service skills by preparing to discuss how you've handled challenging situations with customers in the past. This will illustrate your customer-focused attitude and problem-solving abilities, which are crucial for the Store Supervisor role.

✨Tip Number 4

Be ready to discuss how you can contribute to creating a positive team environment. Think about ways you've fostered collaboration and inclusivity in previous roles, as Footasylum values diversity and a happy workplace.

We think you need these skills to ace Store Supervisor

Team Management
Customer Service Skills
Sales Maximisation
Problem-Solving Skills
Communication Skills
Organisational Skills
Fashion Retail Knowledge
Motivational Skills
Adaptability
Time Management
Independent Working
Collaboration Skills
Fast-Paced Environment Experience
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail and any previous supervisory roles. Emphasise your ability to manage and motivate a team, as well as your customer service skills.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for fashion retail and aligns with Footasylum's ethos. Mention specific examples of how you've contributed to a positive shopping experience in the past.

Showcase Your Communication Skills: Since strong verbal and written skills are essential for this role, ensure your application is free from errors and clearly communicates your qualifications and enthusiasm for the position.

Demonstrate Your Organisational Skills: In your application, provide examples of how you have successfully managed multiple tasks in a fast-paced environment. This will show that you can handle the dynamic nature of the Store Supervisor role.

How to prepare for a job interview at Footasylum

✨Show Your Passion for Fashion Retail

Make sure to express your enthusiasm for fashion retail during the interview. Share specific examples of your experiences and how they align with the company's ethos. This will demonstrate that you are not just looking for any job, but that you genuinely care about the industry.

✨Highlight Your Team Management Skills

Since the role involves managing and motivating a team, be prepared to discuss your previous experiences in leading teams. Provide examples of how you've successfully motivated staff and resolved conflicts, showcasing your leadership abilities.

✨Demonstrate Customer-Focused Attitude

Prepare to discuss how you prioritise customer service in your work. Share instances where you went above and beyond to ensure a positive shopping experience for customers, as this aligns with the company's service-first mentality.

✨Be Ready for a Fast-Paced Environment

The store environment can be dynamic and fast-paced, so be ready to discuss how you handle pressure and adapt to changing situations. Share examples of how you've thrived in similar environments to show that you're well-suited for the role.

Store Supervisor
Footasylum
Location: Birmingham

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