Store Supervisor

Store Supervisor

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, enhance customer experience, and drive sales in a vibrant retail environment.
  • Company: Footasylum is a dynamic fashion retailer focused on innovation and employee development.
  • Benefits: Enjoy training, career progression, and a supportive work culture with flexible options.
  • Why this job: Join a thriving team where your ideas matter and you can make a real impact.
  • Qualifications: Passion for fashion, team management experience, and strong communication skills are essential.
  • Other info: Diversity is valued; we aim to create an inclusive workplace for all.

The predicted salary is between 28800 - 43200 £ per year.

Description

We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based in Bromborough. There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.

The primary function of a Supervisor is to oversee Retail staff’s work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed.

You will be working in a thriving store and day to day your tasks will be different. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations and overall ensure the shopping experience to our customers.

We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1‑2‑1’s, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us.

We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals.

Why Footasylum?

We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate.

We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.

About you:

  • The successful candidate must have passion for Fashion Retail and our company ethos.
  • You will have ideally worked previously in Fashion Retail.
  • Experience in managing and motivating a team of Sales Assistants.
  • Be able to work independently, as well as part of a team.
  • Strong verbal and written skills.
  • Be able to work in a fast-paced environment.
  • Efficient and highly organised with a customer focused attitude.

Diversity:

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Recruitment process:

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face-to-face chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.

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Store Supervisor employer: Footasylum

Footasylum is an excellent employer that prioritises the growth and development of its employees, offering comprehensive training and support from day one. With a vibrant work culture at our new Croft Retail Park store in Bromborough, Birkenhead, team members are encouraged to influence decisions and contribute to a positive shopping experience. We celebrate diversity and foster an inclusive environment where your passion for fashion retail can thrive, making it a rewarding place to build your career.
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Contact Detail:

Footasylum Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Supervisor

✨Tip Number 1

Familiarise yourself with Footasylum's brand and values. Understanding their ethos will help you align your responses during the interview, showcasing your passion for fashion retail and how you can contribute to their vibrant culture.

✨Tip Number 2

Prepare examples from your previous experience that demonstrate your ability to manage and motivate a team. Highlight specific situations where you successfully resolved conflicts or improved team performance, as this will resonate well with the hiring team.

✨Tip Number 3

Showcase your customer service skills by preparing anecdotes that illustrate your commitment to providing an excellent shopping experience. Discuss how you’ve gone above and beyond for customers in past roles to emphasise your customer-focused attitude.

✨Tip Number 4

Be ready to discuss how you thrive in fast-paced environments. Share strategies you use to stay organised and efficient, as this will demonstrate your ability to handle the dynamic nature of a retail supervisor role effectively.

We think you need these skills to ace Store Supervisor

Team Leadership
Customer Service Skills
Sales Management
Problem-Solving Skills
Communication Skills
Organisational Skills
Time Management
Motivational Skills
Fashion Retail Knowledge
Adaptability
Conflict Resolution
Training and Development
Attention to Detail
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail and any previous supervisory roles. Use keywords from the job description to demonstrate that you understand the role and its requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion retail and your alignment with Footasylum's ethos. Mention specific experiences where you've successfully managed a team or improved customer service.

Showcase Your Communication Skills: In your application, emphasise your strong verbal and written communication skills. Provide examples of how you've effectively communicated with team members and customers in past roles.

Prepare for the Interview: If invited for an interview, be ready to discuss your management style and how you motivate a team. Think of examples that demonstrate your ability to work in a fast-paced environment and solve problems effectively.

How to prepare for a job interview at Footasylum

✨Show Your Passion for Fashion Retail

Make sure to express your enthusiasm for fashion retail during the interview. Share specific examples of how you've engaged with fashion trends or customer service in previous roles, as this aligns with the company's ethos.

✨Demonstrate Leadership Skills

As a Store Supervisor, you'll be managing a team. Prepare to discuss your experience in motivating and leading teams. Use examples that highlight your ability to solve problems and support your colleagues effectively.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle real-life situations in a retail environment. Think about past experiences where you had to manage customer complaints or motivate your team under pressure, and be ready to share those stories.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or how success is measured in the store, which demonstrates your commitment to growth.

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