At a Glance
- Tasks: Engage customers, showcase products, and create a memorable shopping experience.
- Company: Join a vibrant team at Footasylum in Westfield Stratford.
- Benefits: Flexible part-time hours with potential for extra shifts during December.
- Other info: Diversity valued; no CV needed, just your enthusiasm!
- Why this job: Be part of a fun team and make customers feel like VIPs this festive season.
- Qualifications: Outgoing personality and a passion for customer service.
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We are hiring for Seasonal Sales Assistants to join one of our exciting stores based in Westfield Stratford.
This is a temporary position working part‑time hours. You will be contracted to 8 hours per week, with scope for picking up additional hours during December. If successful, your temporary contract will start from Sunday 9th November 2025 and run until Saturday 3rd January 2026.
Role
Sales Assistants are the heartbeat of our business. They live and breathe our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add‑ons. As a Sales Assistant, you will be involved in creating a first‑class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in‑depth training on our products, their specifications including fabric and weather durability, then the product care and best‑matched product companions, making you a well‑rounded FOOTASYLUM Ambassador.
About you
We are looking for outgoing people with a friendly, outgoing, organised and can‑do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a pro on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
- Be the go‑to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show an initial spark for delivering great service, we believe you deserve an interview. All applications are anonymous until the interview stage to help eliminate unconscious bias. We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Seasonal Sales Assistant in City of London employer: Footasylum
At Footasylum, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and teamwork. As a Seasonal Sales Assistant in our Westfield Stratford store, you'll enjoy comprehensive training, opportunities for personal growth, and the chance to create memorable shopping experiences for our customers. Join us and be part of a dynamic team where your enthusiasm and passion for our products will shine, all while working in a lively retail environment during the festive season.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Assistant in City of London
✨Tip Number 1
Get to know the products inside out! Before your interview, spend some time familiarising yourself with the items in the store. This way, you can show off your knowledge and passion during the interview, making you stand out as a candidate who truly cares about providing an exceptional shopping experience.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers and role-play those situations with a friend. This will help you feel more confident when it comes to showcasing your ability to connect with customers and provide top-notch service.
✨Tip Number 3
Be yourself during the interview! The team is looking for outgoing and friendly individuals, so let your personality shine through. Share your enthusiasm for the role and how you can contribute to creating a fun and inviting atmosphere in the store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have the chance to answer questions that highlight your customer service skills, which is what we’re really interested in. Don’t miss out on this opportunity!
We think you need these skills to ace Seasonal Sales Assistant in City of London
Some tips for your application 🫡
Show Your Passion:When filling out your application, let your enthusiasm shine through! We want to see how much you love our products and helping customers. Share any experiences that highlight your passion for retail and customer service.
Be Yourself:We’re looking for outgoing and friendly individuals, so don’t be afraid to show your personality in your answers. Authenticity is key, and we want to know the real you and why you’d be a great fit for our team!
Highlight Relevant Experience:Even if you haven’t worked in retail before, think about any customer service roles or experiences you’ve had. Mention how those experiences have prepared you to provide exceptional service and create memorable shopping experiences.
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and get you into the interview process. Plus, it shows you’re keen to join our team at Footasylum!
How to prepare for a job interview at Footasylum
✨Know the Products Inside Out
Before your interview, make sure you familiarise yourself with the products the store offers. Understand their features, benefits, and how they can meet customer needs. This will not only impress the interviewers but also show your enthusiasm for the role.
✨Show Off Your People Skills
As a Seasonal Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your can-do attitude.
✨Embrace the Team Spirit
Teamwork is essential in retail, especially during busy periods like December. Be ready to discuss how you work well with others and contribute to a positive team environment. Share experiences where you collaborated with colleagues to achieve a common goal.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the role or the company culture. This shows your genuine interest and helps you understand if it’s the right fit for you. Consider asking about training opportunities or how the team celebrates successes together.
