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- Tasks: Engage customers and provide exceptional service while showcasing our diverse products.
- Company: Join a vibrant team at Footasylum in Cardiff this festive season.
- Benefits: Flexible part-time hours with potential for extra shifts during December.
- Other info: Diverse and inclusive environment with opportunities for personal growth.
- Why this job: Be the heartbeat of our store and create memorable shopping experiences.
- Qualifications: No experience needed, just a friendly attitude and enthusiasm for customer service.
We are hiring for
Seasonal Sales Assistants
to join one of our exciting stores based in
Cardiff.
This is a temporary position working
part
-time hours. You will be contracted to
8 hours per week,
with the scope for picking up additional hours during December.
If successful, your temporary contract with us will start straight away and run until Saturday 3rd January 2026.
The Role:
Sales Assistants are the heartbeat of our business. They live and breathe our products. We\’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street
You\’ll
DEFY ORDINARY
by asking insightful questions to understand each customer\’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, then the product care and best matched product companions, making you a well-rounded FOOTASYLUM Ambassador.
About you:
Don\’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
Diversity:
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process:
* We don\’t look at CVs – just your answers to our application questions about customer service. If you have the availability we\’re looking for and show that initial spark for delivering great service, we believe you deserve an interview
All applications are anonymous until the interview stage to help eliminate unconscious bias.***
We review applications on an individual basis, and if we feel you would be a good fit we\’ll invite you for a group interview for the role, and to see if we\’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application
Seasonal Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant
✨Tip Number 1
Get to know the products inside out! Before your interview, spend some time researching the brand and its offerings. This will not only impress the interviewers but also help you feel more confident when discussing how you can enhance the customer experience.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing with friends or family. Ask them to act as customers and practice greeting them, asking questions, and providing product recommendations. The more comfortable you are, the better!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality shines through in your answers. Share why you’re excited about the role and how you can contribute to creating a fantastic shopping experience for customers.
✨Tip Number 4
Be ready to showcase your teamwork spirit! During the group interview, demonstrate how well you can collaborate with others. Share examples of how you've worked in teams before, and be open to learning from your peers. We love a positive attitude!
We think you need these skills to ace Seasonal Sales Assistant
Some tips for your application 🫡
Show Your Passion: When answering our application questions, let your enthusiasm for customer service shine through! We want to see how much you care about creating a fantastic shopping experience for our guests.
Be Yourself: Don’t stress too much about previous experience. Just be genuine and let your personality come across in your answers. We’re looking for friendly, outgoing folks who can connect with customers easily!
Highlight Your Availability: Make sure to clearly mention your availability in your application. Since this is a temporary role, we want to know when you can start and if you're open to picking up extra hours during the busy festive season.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application gets to us directly. We can’t wait to hear from you!
How to prepare for a job interview at Footasylum
✨Show Your Enthusiasm
Make sure to express your passion for customer service and the products. Share examples of how you've gone above and beyond for customers in the past, even if it's from a different context. This will show that you understand the importance of creating a great shopping experience.
✨Know the Products
Before the interview, do a bit of research on the types of products the store offers. Familiarise yourself with their features and benefits. Being able to discuss these confidently will demonstrate that you're ready to become a knowledgeable Sales Assistant.
✨Practice Your People Skills
Since this role is all about engaging with customers, practice your conversational skills. Think of ways to start conversations and ask open-ended questions. This will help you feel more comfortable during the group interview when interacting with others.
✨Be Yourself
The company values personality and a friendly attitude over previous experience. So, don’t be shy! Let your true self shine through during the interview. Show them your positive energy and willingness to learn, and you'll make a lasting impression.