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For Companies At a Glance
- Tasks: Provide exceptional customer service and create a memorable shopping experience.
- Company: Join a vibrant team at Footasylum in Sunderland.
- Benefits: Flexible part-time hours with potential for extra shifts during December.
- Why this job: Be part of a fun, dynamic environment and showcase exciting products.
- Qualifications: No prior experience needed, just a friendly attitude and enthusiasm.
- Other info: Diversity is valued; we want to hear your unique perspective!
Overview
We are hiring for Seasonal Sales Assistants to join one of our exciting stores based in Sunderland.
This is a temporary position working part-time hours. You will be contracted to 8 hours per week, with the scope for picking up additional hours during December.
The Role:
Sales Assistants are the heartbeat of our business. They live and breathe our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, then the product care and best matched product companions, making you a well-rounded FOOTASYLUM Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Other information
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
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Seasonal Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Assistant
✨Tip Number 1
Get to know the products inside out! Before your interview, spend some time familiarising yourself with what the store offers. This way, you can show off your knowledge and passion during the interview, making you stand out as a true FOOTASYLUM Ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle their queries. Role-playing with a friend can help you feel more confident and ready to impress during the group interview.
✨Tip Number 3
Be yourself and let your personality shine! The team is looking for outgoing and friendly individuals, so don’t be shy. Show them your enthusiasm for providing excellent service and creating a great shopping experience.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, it shows you’re keen and ready to join the team. Don’t forget to bring your Right to Work documentation to the interview!
We think you need these skills to ace Seasonal Sales Assistant
Some tips for your application 🫡
Show Your Passion: When answering our application questions, let your enthusiasm for customer service shine through! We want to see how much you care about creating a fantastic shopping experience for our guests.
Be Yourself: Don’t stress too much about previous experience. Just be genuine and let us know why you’re excited about this role. We’re looking for friendly, outgoing people who can connect with customers easily!
Highlight Your Availability: Make sure to mention your availability clearly in your application. We’re keen on those who can work part-time hours and are flexible during the busy December period!
Apply Through Our Website: Remember, we don’t look at CVs! Just focus on your answers to our application questions. Head over to our website to apply, and let’s see if you’ve got that spark we’re looking for!
How to prepare for a job interview at Footasylum
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the products the store offers. Understand their features, benefits, and how they can meet customer needs. This will not only impress the interviewers but also show your enthusiasm for the role.
✨Show Off Your People Skills
Since the role is all about customer interaction, be ready to demonstrate your friendly and outgoing personality. Think of examples from your past where you’ve provided excellent customer service or resolved issues effectively. This will highlight your suitability for the position.
✨Prepare for Group Dynamics
As the interview will be in a group setting, practice engaging with others. Be prepared to collaborate and communicate effectively with fellow candidates. Show that you can work as part of a team, which is crucial for hitting store targets and creating a fun environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team culture, or how the store celebrates successes. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.