At a Glance
- Tasks: Deliver exceptional customer service and create a memorable shopping experience.
- Company: Join Footasylum, a vibrant retail brand in Portsmouth.
- Benefits: Full-time hours, flexible schedule, and comprehensive training provided.
- Other info: Diverse team environment with opportunities for personal and professional growth.
- Why this job: Be the heartbeat of our store and showcase exciting products to customers.
- Qualifications: No prior experience needed, just a friendly attitude and passion for service.
The predicted salary is between 20000 - 25000 £ per year.
We are hiring Full-Time Sales Assistants to join one of our exciting stores based in Portsmouth. Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday - Sunday. We don’t look at CVs - just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role: As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours. From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you: Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
- As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you. Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period. You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Full-Time Sales Assistant - Portsmouth employer: Footasylum
At Footasylum, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Portsmouth where every Sales Assistant is valued as the heartbeat of our business. With comprehensive training and a focus on personal and professional growth, we empower our team members to deliver outstanding customer service while enjoying a supportive and diverse environment. Join us to be part of a dynamic team that celebrates individuality and fosters collaboration, ensuring every day at work is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Sales Assistant - Portsmouth
✨Tip Number 1
Be yourself! When you answer those application questions, let your personality shine through. We want to see your enthusiasm for customer service and how you can bring that spark to our team.
✨Tip Number 2
Prepare for the group interview by thinking about how you can showcase your product knowledge and customer service skills. We love seeing candidates who can engage with others and create a fun atmosphere!
✨Tip Number 3
Show us your flexibility! Since we’re looking for full-time availability, make sure to highlight your willingness to work various shifts. It’s all about being adaptable and ready to jump in when needed.
✨Tip Number 4
Don’t forget to bring your Right to Work documentation to the interview. It’s a crucial step in the process, and we want to make sure everything is sorted so you can focus on impressing us!
We think you need these skills to ace Full-Time Sales Assistant - Portsmouth
Some tips for your application 🫡
Show Your Customer Service Passion:When answering our application questions, let your enthusiasm for customer service shine through! We want to see that spark in you, so share any experiences where you've gone above and beyond for customers.
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your answers. We want to know the real you and how you can contribute to our team!
Highlight Your Flexibility:Since we’re looking for fully flexible candidates, make sure to mention your availability clearly. Let us know when you can work, as this will help us see if you fit into our schedule.
Apply Through Our Website:Remember, the best way to apply is through our website! It’s straightforward and ensures your application gets to us directly. Plus, it’s a great way to explore more about what we do!
How to prepare for a job interview at Footasylum
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or experiences.
✨Know the Products Inside Out
Familiarise yourself with the products offered by the company. Research their specifications, features, and any current trends. This will help you answer questions confidently and demonstrate that you're ready to become a knowledgeable Sales Assistant.
✨Be Approachable and Friendly
During the interview, showcase your outgoing personality. Practice being warm and engaging, as this is key to making customers feel like VIPs. Remember, they want to see that you can spark up conversations with ease!
✨Prepare for Group Dynamics
Since the interview involves group settings, think about how you can contribute positively to team discussions. Be ready to collaborate with others and show that you can work well in a team environment, which is crucial for hitting store targets together.
