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For Companies At a Glance
- Tasks: Engage customers, showcase products, and create an unforgettable shopping experience.
- Company: Join FOOTASYLUM, a vibrant retail brand with a focus on customer service.
- Benefits: Flexible hours, training opportunities, and a fun team environment.
- Why this job: Be part of a new store opening and make a real impact on customer experiences.
- Qualifications: No prior experience needed, just a friendly attitude and passion for service.
- Other info: Diversity is valued; we want to learn from each other’s experiences.
Overview
Join to apply for the Part-Time Sales Assistant role at FOOTASYLUM.
We are hiring Part-Time Sales Assistants to join one of our exciting NEW stores opening next month based at Cornmill Shopping Centre, Priestgate, Darlington DL1 1LT.
Please note: This is a new store opening in the shopping centre; you will join the business as soon as possible to undergo training, likely to take place in another nearby store.
Please note: this is a part-time job, working 8 hours per week. The ideal candidate will be flexible Monday – Sunday, but mainly working during our busiest days at the weekend.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions
If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
Industries
- Retail
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Part-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Sales Assistant
✨Tip Number 1
Get to know FOOTASYLUM's products inside out! Before your interview, spend some time browsing their website and familiarising yourself with the latest trends and product details. This will help you stand out as someone who’s genuinely interested in delivering great customer service.
✨Tip Number 2
Practice your customer interaction skills! Think about how you would greet a customer or handle a tricky question. Role-playing with a friend can help you feel more confident and ready to spark those enthusiastic conversations when it counts.
✨Tip Number 3
Be flexible and show your availability! Since they’re looking for someone who can work mainly on weekends, make sure to highlight your willingness to adapt your schedule. This shows that you’re committed and ready to jump in when they need you most.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, remember that they value your answers to application questions over CVs, so take your time to express your passion for customer service and why you’d be a great fit for the team.
We think you need these skills to ace Part-Time Sales Assistant
Some tips for your application 🫡
Be Yourself: When answering our application questions, let your personality shine through! We want to see the real you, so don’t hold back on showing your enthusiasm for customer service.
Show Your Passion: Make sure to express your love for retail and helping customers. Share any experiences where you’ve gone above and beyond for someone, even if it’s just a small moment that made a big difference.
Flexibility is Key: Since we’re looking for someone who can work weekends and be flexible, mention your availability clearly. This shows us you’re ready to jump in and help out when we need you most!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by us, and we can’t wait to hear from you.
How to prepare for a job interview at Footasylum
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with FOOTASYLUM's products. Understand their features, benefits, and how they cater to different customer needs. This will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create a positive shopping experience.
✨Be Enthusiastic and Approachable
FOOTASYLUM is looking for outgoing individuals, so let your personality shine! Practice being friendly and engaging in conversations. During the interview, smile and maintain eye contact to convey your enthusiasm for the position and the brand.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training process, team dynamics, or how they define excellent customer service. This shows that you're genuinely interested in the role and eager to learn more.