At a Glance
- Tasks: Welcome customers, deliver outstanding service, and support team targets.
- Company: Join a vibrant store in Broughton Retail Park with a focus on teamwork.
- Benefits: Comprehensive training, development opportunities, and a positive work environment.
- Other info: Flexible hours including weekends, with opportunities for growth within the company.
- Why this job: Gain valuable experience in customer service while working in a fun, fast-paced setting.
- Qualifications: No prior experience needed; just bring your positive attitude and passion for service.
The predicted salary is between 10 - 12 £ per hour.
Overview
We are hiring a Part‑time team member to join one of our vibrant stores based in Broughton Retail Park. You will support the Store Manager and Supervisors to drive sales, maintain high standards and ensure the team delivers exceptional customer service. From day one you will receive comprehensive training on our products, processes and service standards. We invest in development and will help you grow your skills, with regular 1-2-1s, coaching and clear opportunities to progress within the business.
Responsibilities
- Greet and welcome customers with a friendly and positive approach.
- Deliver outstanding service to ensure customers leave satisfied and likely to return.
- Become knowledgeable on all product ranges, including features, fit and care, to support customers in making the right choices.
- Support the team to hit store targets and maintain a service‑first mentality.
- Maintain high standards of visual merchandising and store presentation.
- Process transactions accurately and handle customer queries or issues with professionalism.
- Participate actively in training and development opportunities to build product and service expertise.
- Work collaboratively with colleagues to create a positive team environment.
Qualifications
You need not have specific prior experience. We are looking for people who are positive, approachable and organised, with a genuine passion for customer service. The ideal candidate will be confident engaging with customers, comfortable working in a fast‑paced environment and able to adapt to changing priorities. A friendly, outgoing, and customer‑focused attitude, good communication skills and a team‑player mentality are essential. You should be organised, efficient, able to work under pressure and willing to learn and take part in training and store initiatives.
Working Hours
Working patterns will include weekends and occasional evening shifts to support store opening hours.
If you are under 18, please be aware of working time restrictions such as not working past 10 pm.
Equal Opportunities
Footasylum is an equal opportunities employer. Please let us know if any reasonable adjustments are required prior to attending an interview.
Part Time employer: Footasylum
Footasylum is an excellent employer that prioritises the growth and development of its employees, particularly in the vibrant retail environment of Merry Hill. With a strong focus on training, support, and progression opportunities, you will be empowered to thrive in your role as Assistant Store Manager while contributing to a dynamic team dedicated to delivering exceptional customer experiences. Our inclusive work culture celebrates diversity and innovation, ensuring that every team member can influence our retail standards and enjoy a fulfilling career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Footasylum, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Footasylum that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Footasylum will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Footasylum and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Footasylum
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Footasylum, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Footasylum!
