At a Glance
- Tasks: Create an epic shopping experience and help customers express their style.
- Company: Join Footasylum, a leading retailer in streetwear and sportswear.
- Benefits: Earn £8.00 - £12.71 per hour plus a 30% staff discount.
- Other info: Flexible shifts, structured training, and clear career progression opportunities.
- Why this job: Be part of a vibrant team and showcase your passion for fashion.
- Qualifications: Outgoing, confident, and knowledgeable about streetwear and trainers.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Newcastle
Contract: 37.5 hours per week
Flexibility: Monday - Sunday (rotating shifts)
Pay: £8.00 - £12.71 per hour + 30% staff discount
Description:
Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making.
As a Sales Assistant, you’re the vibe of our store. You don’t just sell products, you rep them. You know what’s trending, what’s next, and how to make every customer feel seen. We’re looking for people with real energy, big personality, and a love for showing up and showing out for our guests.
Your mission? Create a next-level shopping experience. Be helpful, be bold, and always go the extra mile. We’re here to set the standard on the high street and you’re a huge part of that.
If trainers are your language and style is your signature, this is your sign. Step in. Stand out. Be part of something iconic.
Why join the Footasylum squad?
- You’ll work directly with an established store team to create the best possible shopping experience for our customers.
- At Footasylum, we value and believe in our front-end Retail colleagues. You will be given all the tools to help you thrive and feel empowered, with a genuine track record of progression, support, and training.
- This is your moment to DEFY ORDINARY and deliver a premium, standout experience to everyone who steps into our store.
About you:
- We are looking for someone who embodies the Footasylum values – Community, Collaborate and Challenge.
- You will be familiar with sport and streetwear fashion.
- Outgoing, confident, and approachable - you love starting conversations and building connections.
- Obsessed with trainers and streetwear fashion and curious to learn more.
- Flexible for evenings/weekends and thrives in a fast-paced, high-energy environment.
- Team player with a growth mindset - open to feedback and eager to develop.
What you’ll do:
- Style the full fit: Ask smart questions, read the vibe, and build complete looks - kicks, layers, accessories, care kits.
- Know the product, know the culture: Learn every silhouette, the tech behind the performance, fabrics, weather durability, and care.
- Host the hype: Own launch days, exclusive drops, styling sessions, and in-store activations.
- Chase the win: Drive sales, hit KPIs, build baskets, and celebrate team wins.
- Keep it premium: Ensure visuals are on point and the store always looks fresh, clean, and ready for the next fit check.
What you’ll get:
- Pay transparency: £8.00 – £12.71 per hour
- 30% staff discount across Footasylum & Sevenstore
- Structured training in product expertise, styling, and demo-labs
- Clear career pathways from Sales Assistant to Supervisor
- Wellbeing support and an inclusive culture where individuality is celebrated
Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made prior to you making an application or attending an interview.
Recruitment process:
- Quick online application (no CV) - make your application stand out with brand-specific video questions.
- Group 'Retail' experience - show us your product passion and service skills in a group interview setting.
- Offer within 72 hours
- Start Dates: Induction & Training starts asap.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm.
Sales Assistant in Newcastle upon Tyne employer: Footasylum
Footasylum is an excellent employer that prioritises the growth and development of its employees, particularly in the vibrant retail environment of Merry Hill. With a strong focus on training, support, and progression opportunities, you will be empowered to thrive in your role as Assistant Store Manager while contributing to a dynamic team dedicated to delivering exceptional customer experiences. Our inclusive work culture celebrates diversity and innovation, ensuring that every team member can influence our retail standards and enjoy a fulfilling career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Newcastle upon Tyne
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Footasylum, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Footasylum!
We think you need these skills to ace Sales Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Footasylum, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Footasylum and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Footasylum that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Footasylum
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
