Store Supervisor in Merthyr Tydfil

We are hiring for a Full-Time Store Supervisor to join one of our exciting NEW stores opening in Spring 2026 in Merthyr Tydfil at Cyfarthfa Shopping Park. Please note: this is a brand new store. We are excited to be opening in a new location. Until the store opens, you will be based in another nearby store to undergo your training.

There is an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff. The primary function of a Supervisor is to oversee Retail staff's work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers when needed.

You will be working in a thriving store and day to day your tasks will be different. Part of this will include supporting the Store Manager to ensure the team maximise sales, have a service-first mentality, adhere to best practices as per company expectations and overall ensure the shopping experience to our customers.

We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employees can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1's, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us.

We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals.

Why Footasylum? We have been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.

About you:

• The successful candidate must have passion for Fashion Retail and our company ethos.
• You will have ideally worked previously in Fashion Retail.
• Experience in managing and motivating a team of Sales Assistants.
• Be able to work independently, as well as part of a team.
• Strong verbal and written skills.
• Be able to work in a fast-paced environment.
• Efficient and highly organised with a customer focused attitude.

Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we will invite you for a face-to-face chat about the role, and to see if we are a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.