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- Tasks: Be the heartbeat of our new store, providing exceptional customer service and product knowledge.
- Company: Join Footasylum, a vibrant brand opening a new store in Merthyr Tydfil.
- Benefits: Full-time hours, training opportunities, and a fun team environment.
- Why this job: Make customers feel like VIPs while showcasing exciting products in a fresh store.
- Qualifications: No experience needed, just a friendly attitude and passion for great service.
- Other info: Diverse team culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We are hiring Full-Time Sales Assistants to join one of our exciting NEW stores opening in Spring 2026 in Merthyr Tydfil at Cyfarthfa Shopping Park. This is a brand new store. We are excited to be opening in a new location. Please note: Until the store opens, you will be based in another nearby store to undergo your training. This is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday - Sunday.
The Role:
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We are seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. You will DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours. From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you:
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
- As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity:
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process:
We review applications on an individual basis, and if we feel you would be a good fit we will invite you for a group interview for the role, and to see if we are a good fit for you. Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made, prior to you attending an interview. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions:
If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period. We don’t look at CVs - just your answers to our application questions about customer service. If you have the availability we are looking for and show that initial spark for delivering great service, we believe you deserve an interview. All applications are anonymous until the interview stage to help eliminate unconscious bias. You must bring along your Right to Work documentation to the interview in order for us to progress with your application.
Full-Time Sales Assistant in Merthyr Tydfil employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant in Merthyr Tydfil
✨Tip Number 1
Get to know the products inside out! As a Sales Assistant, you'll be the go-to person for customers. So, dive into training sessions with enthusiasm and soak up all that product knowledge. The more you know, the better you'll be at helping customers find exactly what they need.
✨Tip Number 2
Practice your people skills! Being friendly and approachable is key in retail. Try chatting with friends or family about their shopping experiences and how you can make them even better. This will help you feel more confident when sparking up conversations with customers.
✨Tip Number 3
Teamwork makes the dream work! Get to know your future colleagues and build rapport. When the store opens, you'll need to work together to hit those targets and keep the atmosphere fun. Plus, a good team dynamic makes the job way more enjoyable!
✨Tip Number 4
Apply through our website! We want to see your personality shine through your answers to our application questions. Remember, we’re not just looking for experience; we want to know why you’re excited about this opportunity and how you can bring that spark to our team.
We think you need these skills to ace Full-Time Sales Assistant in Merthyr Tydfil
Some tips for your application 🫡
Show Your Passion: When filling out your application, let your enthusiasm shine through! We want to see how much you love our products and helping customers. Share any experiences that highlight your passion for retail and customer service.
Be Yourself: We’re looking for outgoing and friendly individuals, so don’t be afraid to show your personality in your written responses. Authenticity is key, and we want to know the real you!
Highlight Flexibility: Since the role requires full flexibility, make sure to mention your availability clearly. Let us know when you can work, as this will help us see if you’re a good fit for our team.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and get you on the path to joining our exciting new store!
How to prepare for a job interview at Footasylum
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the products the store offers. Understanding the specifications, fabric types, and product care will not only impress the interviewers but also show your enthusiasm for becoming a Sales Assistant.
✨Show Off Your People Skills
As a Sales Assistant, you'll be interacting with customers all day long. During the interview, demonstrate your friendly and approachable nature. Practice engaging in conversations and asking insightful questions that reflect your ability to connect with customers and understand their needs.
✨Emphasise Teamwork
The role involves working closely with colleagues to achieve store targets. Be ready to share examples of how you've successfully collaborated in the past. Highlighting your team spirit will show that you can contribute positively to the store environment.
✨Be Ready to Dive into Training
Express your eagerness to learn during the interview. Mention how excited you are about the training sessions and how you plan to soak up knowledge to become a well-rounded Sales Ambassador. This shows your commitment to personal and professional growth.