At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join Footasylum, a top UK retailer in streetwear and sportswear.
- Benefits: Enjoy a supportive environment with training, progression, and a fun workplace culture.
- Other info: Great opportunities for personal growth and skill development await you!
- Why this job: Be part of a brand that values diversity and empowers you to defy ordinary.
- Qualifications: Passion for fashion retail and proven leadership experience in a fast-paced setting.
The predicted salary is between 30000 - 35000 £ per year.
Footasylum is a leading UK-based retailer specialising in streetwear and sportswear, committed to delivering innovative and trend-setting products to our customers, with a strong focus on digital transformation and data-driven decision-making.
We’re seeking a Fashion Retail Store Manager to lead our Footasylum store in Glasgow Fort. This is an exciting opportunity for a passionate fashion retail leader with experience managing teams, driving sales performance, delivering exceptional customer service, and developing colleagues within a fast-paced retail environment.
The Team: You’ll work directly with an established store team to create the best possible shopping experience for our customers. At Footasylum, we value and believe in our front-end Retail colleagues. You will be given all the tools to help you thrive and feel empowered, with a genuine track record of progression, support, and training.
About You: We are looking for someone who embodies the Footasylum values – Community, Collaborate and Challenge. You’ll be confident creating strategies that improve customer service, increase sales and profitability, support company policies, and promote initiatives that enhance the customer experience. Along with a genuine passion for fashion retail and the Footasylum ethos to Defy Ordinary.
What We’re Looking for in a Successful Store Manager:
- A genuine passion for fashion retail and alignment with our company values
- Previous experience in fashion retail is highly desirable
- Proven leadership experience in a fast-paced retail environment
- Skilled in team management, motivation, and training
- Excellent communication skills, both verbal and written
- Thrives under pressure and adapts quickly to a dynamic setting
- Exceptionally organised with a strong customer-first mindset
- Deep understanding of the fashion retail industry and market trends
Responsibilities:
- Sales: To maximise the number of sales in-store.
- Service: To satisfy and build loyalty through customers to ensure they return.
- Profit Protection and Stock Control: To monitor stock within your store whilst ensuring employees’ safety and well-being on company premises are met at all times.
- Merchandising, Space, Stock and Display: To display products in such a way that it stimulates interest and entices customers.
- Human Resources (HR): To safeguard colleagues’ interest by ensuring consistency and fairness in the treatment of employees by adhering to all policies and procedures within the business.
- Training and Recruitment: To provide and participate in a range of planned activities that enable you to develop the Company’s skills, attitude, and knowledge.
- Profit and Losses (P&L): Control of the day-to-day expenses to run a store successfully.
- Property: To maintain the property portfolio.
- Health and Safety: To ensure all safety provisions on the store’s premises are adhered to daily.
- Forward Planning and General Duties: To plan for the future and assist in the efficient running of the unit.
Why Footasylum? We are one of the UK’s leading omni channel retailers, but as well as that, we’re a genuinely great place to work. We value you and your development. Our people across the business have taken on new opportunities, whether that’s stepping into a new role, moving into a different department, or building new skills through the support and training we offer. Our goal is to create a fun, supportive environment where your success matters just as much as ours, and where you have the tools, encouragement, and opportunities to achieve your goals.
Company Tagline: Defy Ordinary.
Company Values: Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face-to-face chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Store Manager - Glasgow Fort employer: Footasylum
Footasylum is an excellent employer that prioritises the growth and development of its employees, particularly in the vibrant retail environment of Merry Hill. With a strong focus on training, support, and progression opportunities, you will be empowered to thrive in your role as Assistant Store Manager while contributing to a dynamic team dedicated to delivering exceptional customer experiences. Our inclusive work culture celebrates diversity and innovation, ensuring that every team member can influence our retail standards and enjoy a fulfilling career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Glasgow Fort
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Footasylum, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Footasylum!
We think you need these skills to ace Store Manager - Glasgow Fort
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Footasylum, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Footasylum and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Footasylum that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Footasylum
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
