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For Companies At a Glance
- Tasks: Engage customers, showcase products, and create an unforgettable shopping experience.
- Company: Join a vibrant team at Footasylum in Meadowhall.
- Benefits: Full-time hours, training, and a fun work environment.
- Why this job: Be the heartbeat of our store and make customers feel like VIPs.
- Qualifications: No experience needed, just a friendly attitude and enthusiasm.
- Other info: Diverse team culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 42000 £ per year.
Overview
We are hiring Full-Time Sales Assistants to join one of our exciting stores based at Meadowhall. This is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday. We don’t look at CVs—just your answers to our application questions about customer service. All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street. You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail
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Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Get to know the products inside out! As a Sales Assistant, you’ll need to be a pro on everything we sell. Dive into training sessions with enthusiasm and soak up all that knowledge so you can help customers make the best choices.
✨Tip Number 2
Practice your customer service skills! Since we don’t look at CVs, your ability to connect with customers is key. Try role-playing with friends or family to get comfortable sparking up conversations and making customers feel like VIPs.
✨Tip Number 3
Be flexible and ready to adapt! We’re looking for outgoing people who can handle anything that comes their way. Show us your can-do attitude during the interview, and let your personality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Remember, we review applications individually, so make sure your answers reflect your passion for providing exceptional service.
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Be Yourself: When answering our application questions, let your personality shine through! We want to get to know the real you, so don’t hold back on sharing your enthusiasm for customer service.
Show Your Passion: Make sure to express your love for retail and helping customers. Talk about any experiences where you’ve gone above and beyond to make someone’s day better—this is what we’re all about!
Keep It Relevant: Focus on your customer service skills and how they relate to the role of a Sales Assistant. Think about times you’ve successfully engaged with customers or resolved issues, and highlight those in your answers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Footasylum!
How to prepare for a job interview at Footasylum
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products the store offers. Understand their features, benefits, and how they can meet customer needs. This will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or resolved an issue effectively. This will demonstrate your ability to create a positive shopping experience.
✨Be Approachable and Enthusiastic
During the interview, let your personality shine! Smile, maintain eye contact, and engage with the interviewers. Show them that you’re friendly and approachable, as these traits are essential for a Sales Assistant role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your interest in the position and helps you determine if it’s the right fit for you.