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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a memorable shopping experience.
- Company: Join a vibrant team at Footasylum in the Metrocentre.
- Benefits: Full-time hours, flexible schedule, and comprehensive training provided.
- Why this job: Be the heartbeat of our store and showcase exciting products.
- Qualifications: No prior experience needed, just a friendly attitude and enthusiasm.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are hiring Full-Time Sales Assistants to join one of our exciting stores based in the Metrocentre.
Note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.
We don’t look at CVs — just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
We don’t look at CVs — just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
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Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Be yourself! When you’re answering those application questions, let your personality shine through. We want to see your enthusiasm for customer service and how you can bring that spark to our team.
✨Tip Number 2
Prepare for the group interview by thinking about how you can showcase your teamwork skills. We love candidates who can collaborate and create a fun atmosphere while delivering top-notch service!
✨Tip Number 3
Brush up on your product knowledge! Familiarise yourself with our offerings so you can impress us with your insights during the interview. It shows you’re serious about becoming a Sales Assistant.
✨Tip Number 4
Don’t forget to bring your Right to Work documentation to the interview. It’s a must-have for us to move forward with your application, so double-check you’ve got it before you head out!
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When answering our application questions, let your enthusiasm for customer service shine through! We want to see that spark in you, so share any experiences where you've gone above and beyond to help someone out.
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your answers. We want to know the real you and how you can contribute to our vibrant team!
Highlight Your Flexibility: Since we’re looking for fully flexible candidates, make sure to mention your availability clearly. Let us know when you can work, as this will help us see if you fit into our schedule seamlessly.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s super easy and ensures your application gets to the right place. Plus, it keeps everything nice and organised for us to review.
How to prepare for a job interview at Footasylum
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or personal experiences.
✨Know the Products Inside Out
Familiarise yourself with the types of products the store offers. Being able to discuss product features, benefits, and how they meet customer needs will show that you're serious about the role and ready to become a Sales Ambassador.
✨Be Approachable and Friendly
Demonstrate your outgoing personality by engaging with the interviewers. Smile, maintain eye contact, and be open in your communication. This will reflect the positive attitude they’re looking for in a Sales Assistant.
✨Prepare for Group Dynamics
Since the interview involves group settings, practice working collaboratively with others. Be ready to share ideas and support your peers, as teamwork is key in creating a fun and effective shopping experience.
