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For Companies At a Glance
- Tasks: Engage customers and provide exceptional service while showcasing our diverse products.
- Company: Exciting retail store in Preston with a focus on customer experience.
- Benefits: Flexible hours, in-depth training, and a fun team environment.
- Why this job: Be the heartbeat of our business and create memorable shopping experiences.
- Qualifications: Outgoing personality with a friendly attitude; no prior experience needed.
- Other info: Join a diverse team and enjoy opportunities for personal and professional growth.
The predicted salary is between 28800 - 42000 £ per year.
Overview
We are hiring Full-Time Sales Assistants to join one of our exciting stores based in Preston. This is a full-time role, 37.5 hours per week, with full flexibility Monday–Sunday.
We don’t look at CVs—just your answers to our application questions about customer service. All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role: As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. You will be involved in creating a first-class shopping experience through exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, including fabric and weather durability, product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of the shop.
- Become a PRO on all products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep the store sparkling clean and inviting, maintaining an organised and visually appealing environment.
- Dive into training sessions with excitement to grow personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, ensuring every purchase is a positive experience.
As a Sales Assistant on the shop floor, you will be the go-to for customer questions; resolving issues and ensuring customers are genuinely cared for.
Diversity
We recognise and value diversity to provide services with multiple perspectives. This helps us build great service and happy teams.
Recruitment process
We review applications individually. If we feel you would be a good fit, we’ll invite you to a group interview to assess fit for the role.
Footasylum is an equal opportunities employer. Please let us know if any reasonable adjustments are needed prior to attending an interview.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some stores have extended opening hours during festive period.
You must bring your Right to Work documentation to the interview in order for us to progress with your application.
Job details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail
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Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Get to know the products inside out! Before your interview, spend some time familiarising yourself with the store's offerings. This way, you can show off your knowledge and passion during the group interview, making you stand out as a Sales Assistant.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable approaching customers and sparking conversations. The more you practice, the more confident you'll feel when it comes to making customers feel like VIPs.
✨Tip Number 3
Be yourself! The company is looking for outgoing and friendly individuals, so let your personality shine through in the interview. Show them your positive attitude and enthusiasm for providing exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have the chance to answer those important questions about customer service that really matter to us.
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Be Yourself: When answering our application questions, let your personality shine through! We want to get to know the real you, so don’t hold back. Show us your enthusiasm for customer service and how you can bring a positive vibe to our team.
Show Your Passion: We’re looking for team members who are excited about our products. Share any experiences or interests that relate to retail or customer service. Let us see how you can help create that first-class shopping experience we’re all about!
Keep It Relevant: Focus on your answers and make sure they relate to the role of a Sales Assistant. Think about how your skills and experiences can help you connect with customers and provide exceptional service. Tailor your responses to highlight what makes you a great fit!
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to review your answers and get you into the next stage of the process. Plus, it keeps everything nice and organised on our end!
How to prepare for a job interview at Footasylum
✨Know the Products Inside Out
Before your interview, take some time to familiarise yourself with the products the store offers. Understand their features, benefits, and how they can meet customer needs. This will not only impress the interviewers but also show your enthusiasm for the role.
✨Practice Your Customer Service Skills
Since the role revolves around providing exceptional customer service, think of scenarios where you can demonstrate your ability to engage with customers. Practise answering common customer queries and showcasing products in a way that highlights their value.
✨Show Your Enthusiasm
During the interview, let your passion for retail and customer service shine through. Be positive and approachable, as these traits are essential for a Sales Assistant. Share examples of how you've gone above and beyond for customers in the past, even if it's from previous experiences outside of retail.
✨Team Spirit is Key
Emphasise your ability to work well in a team during the interview. Discuss how you can contribute to a fun and collaborative environment, as teamwork is crucial for hitting store targets. Mention any past experiences where you successfully worked with others to achieve a common goal.
