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For Companies At a Glance
- Tasks: Engage customers, showcase products, and create an unforgettable shopping experience.
- Company: Join Footasylum, a leading retailer in fresh trainers and apparel.
- Benefits: Full-time hours, training opportunities, and a fun team environment.
- Why this job: Be the heartbeat of our new store and make customers feel like VIPs.
- Qualifications: No experience needed, just a friendly attitude and passion for service.
- Other info: Diversity valued; group interviews to find the best fit for everyone.
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are hiring Full-Time Sales Assistants to join one of our NEW stores opening next month based at Croft Retail Park, Bromborough, Birkenhead. Please note: As a Team Member at our new store opening on the Retail Park, you\’ll join the business as soon as possible to complete your training, likely held at a nearby store. This is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday. We don\\\’t look at CVs – just your answers to our application questions about customer service. If you have the availability we\\\’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We\\\’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street! You\\\’ll DEFY ORDINARY by asking insightful questions to understand each customer\\\’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours. From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
Don\\\’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
- As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Additional information
- Diversity: We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
- Recruitment process: We review applications on an individual basis, and if we feel you would be a good fit we\\\’ll invite you for a group interview for the role, and to see if we\\\’re a good fit for you.
- Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
- Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
- Other notes: You must bring along your Right to Work documentation to the interview in order for us to progress with your application.
We\\u2019ve been the go-to for the freshest trainer and apparel releases since 2005, with over 65 high-street stores across the UK.
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Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Get to know the products inside out! As a Sales Assistant, you'll be the go-to person for customers. So, dive into training sessions with enthusiasm and soak up all that product knowledge. The more you know, the better you'll serve!
✨Tip Number 2
Show your personality! When you're applying, let your friendly and outgoing nature shine through in your answers. Remember, they’re looking for that spark of enthusiasm for customer service, so don’t hold back!
✨Tip Number 3
Practice makes perfect! Before your group interview, think about how you'd greet customers and handle their questions. Role-play with a friend or family member to get comfortable with sparking those enthusiastic conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the team. Don’t forget to bring your Right to Work documentation to the interview – it’s a must!
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Be Yourself: When answering our application questions, let your personality shine through! We want to see the real you, so don’t hold back on showing your enthusiasm for customer service.
Show Your Passion: Make sure to highlight any experiences or moments where you’ve gone above and beyond for customers. We love seeing that spark of passion for delivering great service!
Keep It Relevant: Focus on your answers related to customer service. Think about how you can relate your experiences to the role of a Sales Assistant and how you can contribute to creating a fantastic shopping experience.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by us, and we can’t wait to hear from you.
How to prepare for a job interview at Footasylum
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering great customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or experiences.
✨Know the Products Inside Out
Familiarise yourself with the types of products the store offers. Research their features, benefits, and any current trends. This will help you answer questions confidently and show that you're ready to become a knowledgeable Sales Assistant.
✨Demonstrate Your Team Spirit
Since teamwork is key in this role, be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues to achieve goals or create a positive environment, as this will resonate well with the interviewers.
✨Be Ready to Spark Conversations
Practice engaging with people and starting conversations. Think of some icebreakers or questions you can ask to connect with customers. Showing that you can easily approach and interact with customers will highlight your outgoing personality.