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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and create a fantastic shopping experience.
- Company: Join FOOTASYLUM, a vibrant retail brand focused on delivering exceptional customer service.
- Benefits: Enjoy flexible hours, in-depth training, and a fun team environment.
- Why this job: Be part of a dynamic team that values diversity and personal growth while making customers smile.
- Qualifications: No prior experience needed; just bring your positive attitude and enthusiasm!
- Other info: Group interviews promote a friendly atmosphere, and we welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Full-Time Sales Assistant role at FOOTASYLUM. We are hiring Full-Time Sales Assistants to join one of our exciting stores based in Merry Hill. This is a full-time job, working 37.5 hours per week, with ideal candidates fully flexible Monday – Sunday.
We don’t look at CVs — just your answers to our application questions about customer service. All applications are anonymous until the interview stage to help eliminate unconscious bias.
The Role: As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. This helps us build great service that our customers will love. Diversity is also about building happy teams full of people that want to learn and be inspired by each other and our different experiences.
Recruitment process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there are any reasonable adjustments that need to be made prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Sales and Business Development
- Industries: Retail
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Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Familiarise yourself with FOOTASYLUM's product range before your interview. Knowing the key features and benefits of their products will help you engage in meaningful conversations with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will help you feel more confident when approaching customers and addressing their needs during the interview process.
✨Tip Number 3
Showcase your personality during the group interview. Since they value outgoing and friendly individuals, be sure to express your enthusiasm and willingness to connect with both customers and team members.
✨Tip Number 4
Be prepared to discuss how you can contribute to creating a positive shopping experience. Think of examples from your past experiences where you've gone above and beyond for someone, as this aligns with FOOTASYLUM's values.
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what FOOTASYLUM is looking for in a Sales Assistant. Focus on their emphasis on customer service and enthusiasm for products.
Answer Application Questions Thoughtfully: Since FOOTASYLUM does not look at CVs, your answers to their application questions are crucial. Be sure to highlight your customer service skills and provide examples of how you've gone above and beyond for customers in the past.
Show Your Personality: FOOTASYLUM values outgoing and friendly individuals. Let your personality shine through in your application. Use a conversational tone and express your passion for retail and helping customers.
Prepare for Group Interview: If selected, you'll be invited to a group interview. Think about how you can demonstrate teamwork and collaboration during this process, as these qualities are important to FOOTASYLUM.
How to prepare for a job interview at Footasylum
✨Show Your Passion for Products
Make sure to express your enthusiasm for the products FOOTASYLUM offers. Talk about your favourite items and why you love them, as this will demonstrate your genuine interest and help you connect with the interviewers.
✨Emphasise Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to ensure a positive shopping experience.
✨Be Approachable and Friendly
During the interview, maintain a positive and friendly demeanour. Smile, make eye contact, and engage with the interviewers as if they were customers. This will showcase your outgoing personality and ability to connect with others.
✨Prepare for Group Dynamics
As the interview process includes a group setting, practice working collaboratively with others. Be ready to contribute to discussions and demonstrate how you can work as part of a team to achieve store targets and create a fun environment.