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- Tasks: Engage customers, provide product knowledge, and create a memorable shopping experience.
- Company: Footasylum is a leading retailer for trendy trainers and apparel since 2005.
- Benefits: Enjoy flexible hours, in-depth training, and a fun team environment.
- Why this job: Join a vibrant team, showcase cool products, and make customers feel special every day!
- Qualifications: No experience needed; just bring your positive attitude and love for customer service.
- Other info: Diversity is valued, and applications are anonymous until interviews to promote fairness.
The predicted salary is between 28800 - 43200 £ per year.
We are hiring Full-Time Sales Assistants to join one of our exciting flagship store based on Oxford Street, London.Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.We don\’t look at CVs – just your answers to our application questions about customer service. If you have the availability we\’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.The Role:As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We\’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!You\’ll DEFY ORDINARY by asking insightful questions to understand each customer\’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.About you:Don\’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.Responsibilities:
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.Diversity:We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.Recruitment process:We review applications on an individual basis, and if we feel you would be a good fit we\’ll invite you for a group interview for the role, and to see if we\’re a good fit for you.Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.We don\’t look at CVs – just your answers to our application questions about customer service. If you have the availability we\’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.You must bring along your Right to Work documentation to the interview in order for us to progress with your application!We\’ve been the go-to for the freshest trainer and apparel releases since 2005, whether it\’s big name brands or emerging bedroom labels we\’ve got it covered. With over 65 high-street stores across the UK, we\’re taking over the high street one step at a time.
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Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service in your application answers. Since they focus on your responses rather than CVs, make sure to highlight any experiences where you've gone above and beyond for customers.
✨Tip Number 2
Familiarise yourself with the products they offer. Being knowledgeable about their diverse range will help you stand out during the group interview, as you'll be able to engage in meaningful conversations about the products.
✨Tip Number 3
Demonstrate your flexibility and availability in your application. They are looking for candidates who can work a variety of shifts, so make it clear that you're open to working weekends and evenings.
✨Tip Number 4
Prepare to showcase your personality during the group interview. They value outgoing and friendly individuals, so be ready to engage with others and show your positive attitude throughout the process.
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what the company is looking for in a Sales Assistant. Focus on their emphasis on customer service and the qualities they value, such as being friendly, outgoing, and organised.
Answer Application Questions Thoughtfully: Since the company does not look at CVs, your answers to the application questions are crucial. Make sure to highlight your customer service experience, even if it's informal, and demonstrate your enthusiasm for providing great service.
Showcase Your Personality: The company is looking for outgoing individuals who can engage with customers easily. Use your application to convey your personality and approachability. Share examples of how you've positively interacted with others in the past.
Prepare for the Group Interview: If selected, you'll be invited to a group interview. Think about how you can contribute to team dynamics and showcase your ability to work collaboratively. Be ready to discuss your passion for the products and your commitment to excellent customer service.
How to prepare for a job interview at Footasylum
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or personal experiences.
✨Demonstrate Product Knowledge
While you may not have specific experience with their products, do some research beforehand. Familiarise yourself with the types of products they sell and be ready to discuss how you would help customers choose the right items based on their needs.
✨Be Approachable and Friendly
Since the role requires a positive and outgoing attitude, practice being warm and engaging in your responses. Show that you can easily strike up conversations and make customers feel valued and welcomed.
✨Prepare for Group Interview Dynamics
As the interview will be in a group setting, think about how you can contribute positively to the team dynamic. Be ready to collaborate with others, listen actively, and showcase your ability to work well in a team environment.
