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For Companies At a Glance
- Tasks: Engage customers, provide product knowledge, and create a memorable shopping experience.
- Company: Join Footasylum, a vibrant retailer passionate about delivering exceptional customer service.
- Benefits: Enjoy flexible hours, in-depth training, and a fun team environment.
- Why this job: Be part of a diverse team that values your unique perspective and fosters personal growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and friendly attitude!
- Other info: Group interviews ensure a fair selection process, and all applications are anonymous until the interview.
The predicted salary is between 24000 - 36000 £ per year.
We are hiring Full‑Time Sales Assistants to join one of our exciting stores based in Hanley.
Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.
We don’t look at CVs – just your answers to our application questions about customer service. If you have the availability we’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You’ll DEFY ORDINARY by asking insightful questions to understand each customer’s needs and showcase our products with style, piecing together sets, accessories and product add‑ons. As a Sales Assistant, you will be involved in creating a first‑class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in‑depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well‑rounded FOOTASYLUM Sales Ambassador.
About you
Don’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can‑do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go‑to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a group interview for the role, and to see if we’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
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Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during the application process. Think about specific examples where you've gone above and beyond to help someone, as this will resonate with what they're looking for in a Sales Assistant.
✨Tip Number 2
Familiarise yourself with the products they offer. Being knowledgeable about their range will not only help you answer questions effectively but also demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss how you can contribute to a positive team environment. They value collaboration, so think of ways you can support your colleagues and enhance the overall shopping experience.
✨Tip Number 4
Be ready to showcase your flexibility and availability. Since they require full-time commitment across various days, emphasising your willingness to work different shifts will make you a more attractive candidate.
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Sales Assistant. Focus on their emphasis on customer service and the qualities they value, such as being friendly, outgoing, and organised.
Answer Application Questions Thoughtfully: Since the company does not look at CVs, your answers to the application questions are crucial. Provide specific examples of how you've delivered excellent customer service in the past, showcasing your enthusiasm and ability to connect with customers.
Show Your Availability: Make sure to clearly state your availability in your application. The company is looking for candidates who can work flexibly from Monday to Sunday, so highlight your willingness to meet these requirements.
Express Your Passion: Convey your passion for retail and customer service in your application. Mention any relevant experiences or interests that demonstrate your enthusiasm for helping customers and creating a positive shopping experience.
How to prepare for a job interview at Footasylum
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to help customers in the past, even if it's from previous roles or personal experiences.
✨Demonstrate Your Product Knowledge
While you may not have prior experience with their specific products, show that you're eager to learn. Research the types of products they sell and be prepared to discuss how you would approach helping customers choose the right items.
✨Be Approachable and Friendly
Since the role requires a positive and outgoing attitude, make sure to convey this during your interview. Smile, maintain eye contact, and engage with the interviewers as if they were customers, showcasing your ability to connect with people.
✨Prepare for Group Interview Dynamics
As the recruitment process includes a group interview, practice working collaboratively with others. Be ready to contribute to discussions, support your peers, and demonstrate teamwork, as this is crucial for the Sales Assistant role.