At a Glance
- Tasks: Assist in managing the store and create an amazing shopping experience for customers.
- Company: Join Footasylum, a vibrant and innovative fashion retail company.
- Benefits: Training and development opportunities, supportive environment, and career progression.
- Other info: Diversity is valued, fostering a creative and inspiring workplace.
- Why this job: Step into a leadership role and make a real impact in a dynamic team.
- Qualifications: Experience in fashion retail and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are hiring for an Assistant Store Manager to join one of our exciting stores based in Brighton. There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff. An Assistant Manager will be responsible for assisting the Store Manager with the store’s day‑to‑day responsibilities. You will take on managerial tasks such as overseeing employees, modelling effective leadership and offering excellent customer service. A primary responsibility is to carry out the Manager’s role in their absence. The role will help you acquire and develop a Store Manager’s duties and ultimately be in training to advance to that position. We invest in training and development and this role will be no different. Our aim is to continue to build and create an environment where our employees can achieve, develop, and progress. You will be supported in your journey, with regular 1‑2‑1s, training and support to help you thrive and feel empowered on your journey with us.
Qualifications
- Proven experience in fashion retail, ideally in a managerial role within a fast‑paced environment
- A strong track record of leading, motivating, and developing high‑performing teams
- Excellent communication skills, both verbal and written
- The ability to thrive under pressure and adapt quickly to changing priorities
- Exceptional organisational skills and a customer‑first mindset
- A deep understanding of the fashion industry and current market trends
- Ideal candidates are currently working as a Deputy Store Manager, Retail Operations Supervisor, Store Management Associate, Assistant Retail Manager, or Sales Floor Manager
Why Footasylum?
We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate. We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate, and contribute to a happy and healthy working environment.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. Diversity is also about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Assistant Store Manager in Brighton employer: Footasylum
Footasylum is an exceptional employer that prioritises the growth and development of its employees, particularly in the vibrant retail environment of Brighton. With a strong focus on training and support, you will have the opportunity to advance your career while working alongside a dedicated team committed to delivering outstanding customer experiences. Our inclusive work culture fosters diversity and innovation, ensuring that every team member can thrive and contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Brighton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Footasylum, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Footasylum!
We think you need these skills to ace Assistant Store Manager in Brighton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Footasylum, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Footasylum and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Footasylum that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Footasylum
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!