At a Glance
- Tasks: Lead a small team, ensure excellent customer service, and manage daily operations.
- Company: Join a supportive team in a dynamic retail environment.
- Benefits: Flexible hours, competitive pay, employee discounts, and training opportunities.
- Other info: Opportunities for career progression and a friendly workplace culture.
- Why this job: Gain leadership experience while balancing your studies and making an impact.
- Qualifications: Previous supervisory experience and strong communication skills preferred.
The predicted salary is between 12 - 15 £ per hour.
We are recruiting for a Part Time Supervisor to join our team. This role offers flexible hours, supportive management, and opportunities for development. The successful candidate will be responsible for supervising day-to-day operations, leading a small team, and ensuring excellent customer service while maintaining company standards and Health & Safety compliance.
Responsibilities and Duties:
- Supervise, coach and support team members to deliver high-quality service and achieve performance targets.
- Organise rotas and allocate tasks to ensure adequate cover during shifts.
- Monitor customer satisfaction and handle enquiries, feedback and complaints professionally and promptly.
- Ensure compliance with company policies, procedures and Health & Safety regulations.
- Open and close the premises when required and carry out cash handling and end-of-day reconciliations.
- Maintain stock control, place orders and manage deliveries to minimise waste and ensure availability.
- Assist with training and induction of new staff and support continuous improvement initiatives.
- Provide clear communication to management about operational issues, staffing needs and performance metrics.
Essential Skills, Qualifications and Experience:
- Previous supervisory or team leader experience in a retail, hospitality, customer service or related environment preferred.
- Strong leadership skills with the ability to motivate and develop a small team.
- Excellent communication skills, both verbal and written, with a customer-focused approach.
- Good numeracy and basic IT skills; experience with EPOS systems and Microsoft Office is advantageous.
- Reliable, punctual and able to work flexible shifts including evenings and weekends.
- Ability to work independently and make sound decisions under pressure.
- Right to work in the UK and be able to provide relevant identification and references.
Desirable Attributes and Training:
- First Aid, Food Safety (Level 2) or Health & Safety qualifications are beneficial.
- Experience in inventory management or ordering systems.
- Conflict resolution and customer service training.
- Willingness to undertake additional training and progress into senior roles.
What We Offer:
- Competitive hourly pay and pension contributions in line with UK regulations.
- Flexible part-time hours to fit around other commitments.
- Training and development opportunities, with clear progression pathways.
- Supportive team culture and inclusive workplace environment.
- Employee discounts and other staff benefits.
How to Apply:
Please submit your CV and a short cover letter outlining your suitability for the role and availability. We will review applications on receipt and contact suitable candidates for interview. If you require any reasonable adjustments during the recruitment process, please let us know. We are an equal opportunities employer and welcome applications from all sections of the community.
Part time Supervisor in Bolton employer: Footasylum
Footasylum is an excellent employer that prioritises the growth and development of its employees, particularly in the vibrant retail environment of Merry Hill. With a strong focus on training, support, and progression opportunities, you will be empowered to thrive in your role as Assistant Store Manager while contributing to a dynamic team dedicated to delivering exceptional customer experiences. Our inclusive work culture celebrates diversity and innovation, ensuring that every team member can influence our retail standards and enjoy a fulfilling career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Part time Supervisor in Bolton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Footasylum, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Part time Supervisor in Bolton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Footasylum that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Footasylum will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Footasylum and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Footasylum
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Footasylum, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Footasylum!
