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For Companies At a Glance
- Tasks: Lead a retail team to create amazing customer experiences and boost sales.
- Company: Top footwear retailer known for its vibrant work culture.
- Benefits: Enjoy holidays, discounts, and a supportive work environment.
- Why this job: Be a key player in enhancing customer satisfaction and driving store success.
- Qualifications: 5 years in customer-facing roles and 3 years in retail management required.
- Other info: Join us in Leeds for a fulfilling full-time career with growth potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading footwear retailer is looking for an Assistant Manager to coach and lead a retail team in delivering exceptional customer experiences. You will drive sales, ensure operational excellence, and foster a positive work environment.
Required qualifications include:
- 5 years in customer-facing roles
- 3 years in retail management
- Strong leadership and customer engagement skills
This full-time role is located in Leeds, UK, and offers various employee benefits including holiday and discounts.
Retail Team Lead: Elevate Customer Experience & Store Ops employer: Foot Locker
Contact Detail:
Foot Locker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Lead: Elevate Customer Experience & Store Ops
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in customer-facing roles. They might know about openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their approach to customer experience and think of examples from your past that showcase your leadership skills and ability to drive sales.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so rehearse with a friend or in front of a mirror to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Retail Team Lead: Elevate Customer Experience & Store Ops
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 5 years in customer-facing roles and 3 years in retail management. We want to see how your past experiences have shaped you into a strong leader who can elevate customer experiences.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can foster a positive work environment, so don’t be afraid to show us what makes you unique and how you engage with customers.
Tailor Your Application: Take the time to customise your application for this role. Mention specific examples of how you've driven sales and ensured operational excellence in previous positions. We love seeing how you align with our values!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Foot Locker
✨Know the Brand Inside Out
Before your interview, make sure you research the footwear retailer thoroughly. Understand their values, products, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Retail Team Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully coached a team or resolved conflicts. Highlight how you fostered a positive work environment and drove sales through effective team management.
✨Prepare for Customer Engagement Scenarios
Expect questions about handling difficult customer situations or enhancing customer experiences. Think of specific instances where you went above and beyond for a customer. This will showcase your customer engagement skills and your ability to elevate the shopping experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the company. Inquire about their approach to team development or how they measure success in customer experience. This shows that you're not just interested in the job, but also in contributing to the company's goals.
