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- Tasks: Lead and coach your team to deliver an exceptional customer experience in-store.
- Company: Join a dynamic retail company focused on customer satisfaction and team development.
- Benefits: Enjoy 28 days holiday, generous discounts, and wellness programmes.
- Why this job: Make a real impact by inspiring your team and enhancing customer loyalty.
- Qualifications: 5+ years in retail management with strong leadership and customer engagement skills.
- Other info: Flexible hours and great opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies.
Your responsibilities will include all aspects of store management, including:
- Execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations.
- Drive sales to maximize profit goals for your store.
Qualifications
- Demonstrated leadership ability with at least 5 years of experience in a customer-facing sales setting.
- At least 5 years retail store management experience.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
- High level of ethics, values, integrity, and trust.
- Flexible availability - including nights, weekends, and holidays.
Responsibilities
- Coaching and motivating your team to inspire top performance and an exceptional customer experience.
- Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
- Execute plans to drive key performance indicators to maximize profitability.
- Enhance brand loyalty by empowering team to create a natural and personable experience for customers.
- Act as a partner between customers, sales associates, store leadership and corporate business partners.
- Maintain a high level of customer focus and lead by example with clear and engaging communication.
- Ensure visual directives and standards are maintained.
- Passion for teaching associates product knowledge and how to apply their learnings to the customer experience.
Benefits
- 28 days holiday - plus an extra day per year for the first 5 years!
- Associate discount of between 30 - 50%.
- Hapi App - offering discounts & prize draws.
- Employee Assistance Program - Retail Trust.
- WellHub App: Employee wellbeing, discounted gym rates, health apps.
- Company Sick Pay scheme.
- Head Office Internships.
- Striper Ambassador Programme.
- Development Opportunities.
Store Manager in Presteigne employer: Foot Locker
Contact Detail:
Foot Locker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Presteigne
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world and let them know you're on the hunt for a Store Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership and customer experience. We recommend role-playing with a friend to get comfortable with your responses and showcase your coaching skills.
✨Tip Number 3
When you land that interview, don’t just talk about your experience—share specific examples of how you've motivated teams and enhanced customer experiences. This will show them you’re not just a manager, but a true leader.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Store Manager in Presteigne
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated and coached teams in the past, so share specific examples that demonstrate your ability to inspire others.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match our job description. Use keywords from the listing to show us you understand what we’re looking for.
Be Customer-Focused: Since this role is all about delivering an exceptional customer experience, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We want to know how you create memorable interactions!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Foot Locker
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style and how it aligns with the company's values. Be ready to share specific examples of how you've successfully coached and motivated your team in the past.
✨Showcase Customer Engagement Skills
Prepare to discuss your approach to delivering an exceptional customer experience. Think of a few stories where you went above and beyond for customers, as this will demonstrate your passion for customer service and your ability to engage effectively.
✨Understand the Business Metrics
Brush up on key performance indicators relevant to retail management. Be prepared to talk about how you've driven sales and maximised profitability in previous roles, showcasing your analytical skills and decision-making abilities.
✨Visual Merchandising Knowledge
Familiarise yourself with visual merchandising standards and be ready to discuss how you’ve implemented these in past positions. Bring ideas on how you could enhance the store's visual appeal to attract customers and drive sales.
