At a Glance
- Tasks: Lead the team in delivering an exceptional customer experience and driving sales.
- Company: Join Foot Locker, a brand that shapes culture through sport and style.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for career growth.
- Other info: Flexible hours and a supportive environment for personal development.
- Why this job: Be part of a dynamic team that influences sneaker culture and community engagement.
- Qualifications: Retail experience and strong leadership skills are essential.
The predicted salary is between 23.1 - 23.1 £ per hour.
Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company.
The Assistant Manager (AM) is a key store leader who helps bring sneaker culture to life by leading with energy, ownership, and purpose. This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong; day in and day out. Assistant Managers are hands-on leaders who move with urgency, stay connected to customers and teammates, and take pride in their store.
Responsibilities:
- Customer Experience & Sales: Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction. Coach the team to deliver great service, share product knowledge, and keep customers excited to shop. Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
- Store Ops & Execution: Help manage daily store operations including opening/closing, cash handling, and floor coverage. Move with purpose by keeping the store organized, customer-ready, and running smoothly. Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product. Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution. Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
- Teamwork & Leadership: Serve as Manager on Duty when scheduled, providing confident leadership and clear direction. Support hiring, onboarding, and training of store associates. Coach teammates in real time, recognizing wins and helping close performance gaps. Jump in wherever needed to support the team and store priorities.
Qualifications:
- Required: 1+ years of retail experience, preferably in a leadership or key-holding role. Ability to coach, motivate, and engage a diverse team. Strong communication and teamwork skills. Ability to work flexible hours including evenings, weekends, and holidays. Reliable, self-motivated, and ready to take ownership. Basic understanding of retail KPIs and operational processes.
- Preferred: Previous experience as a Key Holder, Supervisor, or Assistant Manager. Experience in a fast-paced or high-volume retail environment. Interest in pursuing long-term career growth in retail leadership.
Benefits:
- Rate of Pay: $23.10 / hour
- 30-50% Employee Discount
- Paid Time Off
- Life, Medical and Dental Coverage
- Defined Contribution Plan
- Development and Advancement Opportunities
Assistant Manager in Pickering employer: Foot Locker
At iPipeline, we pride ourselves on being a global leader in technology and innovation within the life insurance and financial services sectors. Our vibrant work culture fosters creativity and collaboration, ensuring that every employee feels valued and included. With a strong commitment to professional development, we offer numerous growth opportunities and a supportive environment that empowers our team to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Pickering
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Foot Locker, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Foot Locker!
We think you need these skills to ace Assistant Manager in Pickering
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Foot Locker, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Foot Locker and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Foot Locker that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Foot Locker
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!