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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join a vibrant retail environment focused on athletic sneakers and apparel.
- Benefits: Earn £13.85 per hour, enjoy 28 days holiday, and exclusive discounts.
- Why this job: Inspire others while sharing your passion for athletic products and customer service.
- Qualifications: 3 years retail experience and 1 year in a supervisory role required.
- Other info: Flexible hours, great development opportunities, and a positive work culture.
The predicted salary is between 11 - 16 £ per hour.
You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It's easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.
Qualifications
- At least 3 years of retail experience
- At least 1 year retail supervisor experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability – including nights, weekends, and holidays
Responsibilities
- Inspire, and motivate your team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Maintaining personal and productivity goals
- Uphold the quality and productivity of every aspect of your store
- Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
- Ability to learn and share expertise of products and trends to fit customer's needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
Benefits
- From: £13.85 per hour
- 28 days holiday – plus an extra day per year for the first 5 years
- Associate discount of between 30 – 50%
- WellHub – Daily Wellbeing options for Employees
- Employee Assistance Program – Retail Trust
- Company Sick Pay scheme
- Head Office Internships
- Striper Ambassador Programme
- Development Opportunities
Address
22 Midsummer Place, Milton Keynes, UK, MK9--3GA
Shift Leader in Milton Keynes employer: Foot Locker
Contact Detail:
Foot Locker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Milton Keynes
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to get comfortable with starting conversations and resolving issues. Remember, as a Shift Leader, you'll need to inspire your team and create a positive atmosphere for customers.
✨Tip Number 3
Prepare some examples of how you've driven sales or improved customer experiences in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your leadership abilities and how you can contribute to the store's success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Good luck!
We think you need these skills to ace Shift Leader in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for athletic sneakers and apparel shine through. We want to see how your enthusiasm for the products can translate into an amazing customer experience!
Highlight Your Experience: Make sure to showcase your retail experience, especially any supervisory roles you've had. We’re looking for someone who can lead a team, so share examples of how you've motivated others in the past.
Be Personable: Since this role is all about engaging with customers, use a friendly tone in your application. Show us that you can start natural conversations and resolve issues with a smile – it’s what we value at StudySmarter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Foot Locker
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in the athletic sneakers and apparel that the company offers. Being able to discuss specific products, trends, and how they meet customer needs will show your passion and expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight situations where you motivated others, resolved conflicts, or drove sales. This will demonstrate your capability to take on managerial responsibilities when needed.
✨Practice Customer Engagement Scenarios
Think of common customer interactions and practice how you would handle them. Show that you can adapt your communication style to different customers and resolve issues with a smile. This is key for delivering an exceptional customer experience.
✨Be Ready to Discuss Your Goals
Reflect on your personal and productivity goals and be prepared to share them during the interview. Employers love to see candidates who are motivated and have a clear vision for their success in the role.
