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- Tasks: Engage with customers, share your passion for athletic sneakers, and deliver an amazing shopping experience.
- Company: Join a vibrant team at Foot Locker, where your love for sportswear shines.
- Benefits: Earn £10.00 - £13.65 per hour, enjoy 28 days holiday, and exclusive discounts.
- Why this job: Be part of a fun, energetic environment while developing your retail skills.
- Qualifications: No experience needed, just a passion for sneakers and great customer service.
- Other info: Flexible hours, including nights and weekends, with opportunities for growth.
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Qualifications
- 0-3 year of retail experience
- Confident and comfortable engaging customersto deliver an elevated experience
- Motivated to achieve great results because of one\’s enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability – including nights, weekends, and holidays
Responsibilities
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, outstanding customer experience, and operational expectations
- Maintaining personal and productivity goals
- Connects with every customer by asking open-ended questions to assess needs
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
Benefits
- From:£10.00 – £13.85 per hour
- 28 days holiday – plus an extra day per year for the first 5 years!
- Associate discount of between 30 – 50%
- WellHub – Daily Wellbeing options for Employees
- Employee Assistance Program – Retail Trust
- Company Sick Payscheme
- Head Office Internships
- Striper AmbassadorProgramme
- Development Opportunities
Address
Liverpool 1 Sc, Unit 2
City
Liverpool
State/Province
UK
Postal Code
L1—3AW
#J-18808-Ljbffr
CX Team Member employer: Foot Locker
Contact Detail:
Foot Locker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Team Member
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Foot Locker. Familiarise yourself with their products, values, and recent trends in athletic wear. This will help you connect with the team and show your genuine enthusiasm for the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can highlight your retail experience and customer service skills. Remember, it’s all about showing how you can create an amazing in-store experience!
✨Tip Number 3
Be yourself! When you’re chatting with the interviewers, let your personality shine through. They want to see how you engage with customers, so don’t be afraid to share your passion for sneakers and how you’d connect with shoppers on the sales floor.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a direct line to the hiring team. Plus, you’ll be able to showcase your enthusiasm right from the start. Don’t miss out on this chance to join a fantastic team!
We think you need these skills to ace CX Team Member
Some tips for your application 🫡
Show Your Passion: Let your love for athletic sneakers and apparel shine through in your application. Share your personal experiences and how they relate to the role, as we want to see your enthusiasm for the products and the customer experience.
Be Personable: Since this role is all about connecting with customers, make sure your written application reflects your friendly and approachable nature. Use a conversational tone and don’t be afraid to show your personality!
Highlight Teamwork: We value collaboration, so mention any experiences where you’ve worked well in a team. Whether it’s in retail or other settings, showing that you can contribute to a positive work environment will set you apart.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Foot Locker
✨Know Your Products
Before the interview, make sure you’re familiar with the athletic sneakers and apparel that the company offers. Dive into their latest styles and trends so you can speak confidently about them. This will show your passion for the products and help you connect with the interviewer.
✨Practice Engaging Conversations
Since this role is all about customer interaction, practice starting friendly conversations. Think of open-ended questions you could ask customers to assess their needs. This will not only prepare you for potential interview questions but also demonstrate your ability to engage effectively.
✨Show Your Team Spirit
Emphasise your ability to work as part of a team during the interview. Share examples from your past experiences where you collaborated with others to achieve a common goal. This will highlight your adaptability and willingness to contribute to a positive work environment.
✨Be Ready to Share Your Enthusiasm
Let your passion for athletic products shine through in your responses. Talk about what excites you about working in retail and how you enjoy helping customers find the right products. Your enthusiasm can be contagious and will resonate well with the interviewers.
