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- Tasks: Engage with customers, share your passion for athletic sneakers, and deliver an amazing shopping experience.
- Company: Join a vibrant retail team that values enthusiasm and teamwork.
- Benefits: Earn £10.00 - £13.65 per hour, enjoy 28 days holiday, and exclusive discounts.
- Why this job: Be part of a fun environment where your love for sneakers can shine!
- Qualifications: No experience needed; just bring your passion and a friendly attitude.
- Other info: Flexible hours, great career development opportunities, and a positive workplace culture.
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Qualifications
- 0-3 years of retail experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability – including nights, weekends, and holidays
Responsibilities
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, outstanding customer experience, and operational expectations
- Maintaining personal and productivity goals
- Connects with every customer by asking open-ended questions to assess needs
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product/trends
- Contributes to a positive and inclusive work environment
Benefits
- From: £10.00 - £13.65 per hour
- 28 days holiday – plus an extra day per year for the first 5 years!
- Associate discount of between 30 – 50%
- Hapi App – offering discounts & prize draws
- Employee Assistance Program – Retail Trust Company Sick Pay scheme
- Head Office Internships
- Striper Ambassador Programme
- Development Opportunities
Address
Intu Merry Hill, Un.L99 Brierley Hill, W. Midlands UK DY5--1QX
CX Team Member in Brierley Hill employer: Foot Locker
Contact Detail:
Foot Locker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Team Member in Brierley Hill
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer engagement skills! Think of some open-ended questions you can ask during your interview that show your ability to connect with customers. It’s all about showing your enthusiasm for the role!
✨Tip Number 3
Be ready to share your personal experiences with athletic products. Whether it’s a favourite pair of sneakers or a memorable shopping experience, these stories can really make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace CX Team Member in Brierley Hill
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for athletic sneakers and apparel shine through! We want to see your enthusiasm for the products and how you connect with customers. Share a personal story or experience that highlights your passion.
Be Personable: Remember, we’re looking for someone who can engage with customers naturally. Use a friendly tone in your application and think about how you would start a conversation with a customer. This will help us see how you might fit into our team!
Highlight Teamwork: Since this role is all about working together, make sure to mention any experiences where you’ve collaborated with others. Whether it’s in retail or another setting, we want to know how you contribute to a positive team environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Foot Locker
✨Know Your Products
Before the interview, make sure you’re well-versed in the latest athletic sneakers and apparel. Familiarise yourself with current trends and popular brands. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Practice Engaging Conversations
Since this role is all about connecting with customers, practice starting friendly conversations. Think of open-ended questions you can ask to engage someone about their preferences in athletic gear. This will help you demonstrate your ability to connect naturally during the interview.
✨Show Your Team Spirit
Be ready to discuss your experiences working in a team. Share examples of how you’ve collaborated with others to achieve goals or resolve issues. Highlighting your teamwork skills will show that you’re a great fit for the collaborative environment they value.
✨Demonstrate Flexibility
The job requires flexible availability, so be prepared to discuss your schedule openly. Mention your willingness to work nights, weekends, and holidays. This shows your commitment and readiness to meet the demands of the role.