At a Glance
- Tasks: Lead and coach your team to deliver an exceptional customer experience and drive sales.
- Company: Join a dynamic retail environment focused on customer satisfaction and team development.
- Benefits: Enjoy 28 days holiday, generous discounts, and opportunities for personal growth.
- Other info: Flexible hours and a positive, inclusive workplace culture await you.
- Why this job: Make a real impact by enhancing customer experiences and leading a passionate team.
- Qualifications: 3+ years in retail management with strong leadership and customer engagement skills.
The predicted salary is between 30000 - 40000 € per year.
You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.
Qualifications
- Demonstrated leadership ability with at least 3 years of experience in a customer-facing sales setting
- At least 3 years retail store management experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability - including nights, weekends, and holidays
Responsibilities
- Coaching and motivating your team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Act as a partner between customers, sales associates and store leadership
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product/trends
- Contributes to a positive and inclusive work environment
Benefits
- 28 days holiday - plus an extra day per year for the first 5 years!
- Associate discount of between 30 - 50%
- Employee Assistance Program - Retail Trust
- WellHub App: Employee wellbeing, discounted gym rates, health apps
- Company Sick Pay scheme
- Head Office Internships
- Striper Ambassador Programme
- Development Opportunities
Assistant Manager in Bradford employer: Foot Locker
As an Assistant Manager, you will thrive in a dynamic retail environment that prioritises exceptional customer experiences and employee development. With a strong focus on coaching and teamwork, our inclusive culture fosters personal growth and offers unique benefits such as generous holiday allowances and substantial employee discounts. Join us to lead a passionate team while enjoying opportunities for advancement and a supportive work atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Bradford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've coached or motivated your team to achieve results. We want to hear about your successes, so be ready to share those moments that highlight your skills in driving sales and enhancing customer experience.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows your interest in the role and helps you understand how you can contribute to the store's success. Ask about their approach to customer service or how they support employee development – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Assistant Manager in Bradford
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've coached and motivated teams in the past, so share specific examples that demonstrate your ability to drive sales and enhance customer experiences.
Be Customer-Centric:Since this role is all about delivering an exceptional customer experience, let us know how you engage with customers. Share stories that showcase your enthusiasm for interacting with customers and how you've gone above and beyond to meet their needs.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can articulate how they fit into our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Foot Locker
✨Know Your Customer Experience
Make sure you understand what exceptional customer experience means for the company. Research their approach to customer service and think of examples from your past where you've successfully enhanced customer satisfaction. This will show that you're not just familiar with the role, but also passionate about delivering a great experience.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've motivated teams in previous roles. Think of specific instances where you coached team members to improve their performance or achieve sales targets. This will demonstrate your ability to lead and inspire others, which is crucial for the Assistant Manager position.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills, especially in a retail context. Prepare examples of challenges you've faced in store management and how you resolved them. This will highlight your resourcefulness and versatility, key traits for adapting to the fast-paced retail environment.
✨Understand the Financials
Brush up on your financial analysis skills, as you'll need to drive sales and maximise profits. Be prepared to discuss how you've previously managed budgets or increased sales figures. Showing that you can think critically about numbers will set you apart as a candidate who understands the business side of retail.
