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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join a dynamic retail environment focused on athletic sneakers and apparel.
- Benefits: Earn £10.00 - £13.85 per hour, enjoy 28 days holiday, and great discounts.
- Why this job: Inspire others while sharing your passion for athletic products and customer service.
- Qualifications: 3 years retail experience and 1 year in a supervisory role required.
- Other info: Flexible hours, inclusive culture, and opportunities for personal development.
The predicted salary is between 10 - 14 £ per hour.
Overview
You get it. It is all about the in-store Customer experience. You love to talk about athletic sneakers and apparel as much as you love to collect them. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You also like to teach others to do the same. Leading the team, you will be expected to drive sales to maximize profits following division standards. Your performance will be measured by your ability to achieve personal and productivity goals. You will assume leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent.
Qualifications
- At least 3 years of retail experience
- At least 1 year of retail supervisor experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability - including nights, weekends, and holidays
Responsibilities
- Inspire, and motivate your team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Maintaining personal and productivity goals
- Uphold the quality and productivity of every aspect of your store
- Act as a partner between customers, sales associates, Assistant Manager and the Store Manager
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product/trends
- Contributes to a positive and inclusive work environment
Benefits
- From: £10.00 - £13.85 per hour
- 28 days holiday - plus an extra day per year for the first 5 years!
- Associate discount of between 30 - 50%
- WellHub - Daily Wellbeing options for Employees
- Employee Assistance Program - Retail Trust Company
- Sick Pay scheme
- Head Office Internships
- Striper Ambassador Programme
- Development Opportunities
Address: 56, Donegall Place Belfast, N.Ireland BT1-5BB
Shift Leader in Belfast employer: Foot Locker
Contact Detail:
Foot Locker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Belfast
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to get comfortable talking about athletic products and handling different customer scenarios. The more natural you are, the better you'll shine during the interview.
✨Tip Number 3
Be ready to share your leadership experiences. Think of specific examples where you've motivated a team or resolved conflicts. This will demonstrate your ability to step up when needed, especially in the absence of the Store Manager.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team and ready to contribute to an amazing customer experience.
We think you need these skills to ace Shift Leader in Belfast
Some tips for your application 🫡
Show Your Passion: Let your love for athletic sneakers and apparel shine through in your application. We want to see how your enthusiasm for the products can translate into an amazing customer experience.
Highlight Your Experience: Make sure to showcase your retail experience, especially any supervisory roles you've held. We’re looking for someone who can lead a team and drive sales, so don’t hold back on those achievements!
Be Personable: Since this role is all about engaging with customers, use your application to demonstrate your ability to connect with people. Share examples of how you’ve resolved issues or created positive experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Foot Locker
✨Know Your Products Inside Out
Make sure you’re well-versed in the athletic sneakers and apparel that the company offers. Being able to discuss product features, benefits, and trends will show your passion and expertise, which is crucial for a Shift Leader role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight situations where you motivated others, resolved conflicts, or drove sales. This will demonstrate your capability to inspire and manage a team effectively.
✨Practice Customer Engagement Scenarios
Think about different types of customers you might encounter and how you would engage with them. Practising these conversations can help you feel more confident during the interview, showing that you can adapt and provide excellent customer service.
✨Be Ready to Discuss Your Flexibility
Since the role requires flexible availability, be prepared to talk about your schedule and how you can accommodate the needs of the store. This shows your commitment and willingness to step up when needed, especially during busy times.