Store Manager: Lead, Coach & Elevate Customer Experience in Telford
Store Manager: Lead, Coach & Elevate Customer Experience

Store Manager: Lead, Coach & Elevate Customer Experience in Telford

Telford Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and coach a team to deliver an exceptional customer experience in-store.
  • Company: Global athletic retailer with a passion for sports and customer engagement.
  • Benefits: Competitive benefits, generous holiday, and employee discounts.
  • Why this job: Elevate customer experiences while working in a dynamic retail environment.
  • Qualifications: 5 years of retail management experience and a love for sports.
  • Other info: Join a team that values growth and customer satisfaction.

The predicted salary is between 28800 - 43200 £ per year.

A global athletic retailer is seeking a Store Manager in Telford to lead and develop a team towards delivering an exceptional in-store customer experience.

Responsibilities include:

  • Coaching staff
  • Executing store operations
  • Ensuring high customer service standards

Ideal candidates will have at least 5 years in retail management and a passion for sports and customer engagement.

This role offers competitive benefits, including generous holiday and employee discounts.

Store Manager: Lead, Coach & Elevate Customer Experience in Telford employer: Foot Locker, Inc.

Join a dynamic global athletic retailer in Telford, where we prioritise employee growth and a vibrant work culture. As a Store Manager, you will not only lead and coach a passionate team but also enjoy competitive benefits such as generous holiday allowances and exclusive employee discounts, making this an ideal environment for those looking to elevate their career while fostering exceptional customer experiences.
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Contact Detail:

Foot Locker, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager: Lead, Coach & Elevate Customer Experience in Telford

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in store management. They might have insider info on job openings or can even put in a good word for you.

✨Tip Number 2

Show off your coaching skills! During interviews, share specific examples of how you've developed your team in previous roles. Highlighting your ability to elevate customer experience through effective leadership will make you stand out.

✨Tip Number 3

Research the company culture! Before your interview, dive into the retailer's values and mission. This way, you can tailor your responses to show how your passion for sports and customer engagement aligns perfectly with their goals.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application more efficiently.

We think you need these skills to ace Store Manager: Lead, Coach & Elevate Customer Experience in Telford

Team Leadership
Coaching Skills
Customer Service Excellence
Retail Management
Store Operations Management
Sales Strategy Development
Staff Development
Passion for Sports
Customer Engagement
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Sports: When writing your application, let your love for sports shine through! We want to see how your enthusiasm can translate into an amazing customer experience in-store.

Highlight Your Leadership Skills: Make sure to showcase your experience in leading and coaching teams. We’re looking for someone who can inspire others, so share specific examples of how you've developed staff in the past.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Store Manager role. We appreciate when candidates put in that extra effort.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Foot Locker, Inc.

✨Know Your Stuff

Before the interview, make sure you’re well-versed in the company’s values and products. Research their latest campaigns or initiatives in customer experience. This shows your genuine interest and helps you connect your passion for sports with their brand.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached staff to improve performance or enhanced customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Engage with Customer Experience Scenarios

Be ready to discuss how you would handle various customer service scenarios. Think about challenges you’ve faced and how you resolved them. This will demonstrate your problem-solving skills and commitment to elevating the customer experience.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions prepared. Ask about the team culture, training opportunities, or how they measure success in customer engagement. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Store Manager: Lead, Coach & Elevate Customer Experience in Telford
Foot Locker, Inc.
Location: Telford

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