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- Tasks: Engage with customers, share your passion for athletic sneakers, and deliver an amazing shopping experience.
- Company: Join a vibrant retail team that values enthusiasm and teamwork.
- Benefits: Earn £10.00 - £13.85 per hour, enjoy 28 days holiday, and exclusive discounts.
- Other info: Flexible hours, great career development opportunities, and a positive workplace culture.
- Why this job: Be part of a fun environment where your love for sneakers can shine!
- Qualifications: No prior experience needed, just a passion for customer service and athletic products.
The predicted salary is between 20000 - 28700 £ per year.
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Qualifications
- 0-3 years of retail experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability – including nights, weekends, and holidays
Responsibilities
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, outstanding customer experience, and operational expectations
- Maintaining personal and productivity goals
- Connects with every customer by asking open-ended questions to assess needs
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product/trends
- Contributes to a positive and inclusive work environment
Benefits
- From: £10.00 - £13.85 per hour
- 28 days holiday – plus an extra day per year for the first 5 years!
- Associate discount of between 30 – 50%
- WellHub - Daily Wellbeing options for Employees
- Employee Assistance Program – Retail Trust Company
- Sick Pay scheme
- Head Office Internships
- Striper Ambassador Programme
- Development Opportunities
CX Team Member in Suffolk employer: Foot Locker, Inc.
Contact Detail:
Foot Locker, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Team Member in Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer engagement skills! Think of some open-ended questions you can ask during your interview to show off your ability to connect with customers. It’s all about that friendly vibe!
✨Tip Number 3
Show your enthusiasm for athletic products! Share your personal experiences with sneakers or apparel during the interview. Your passion can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace CX Team Member in Suffolk
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for athletic sneakers and apparel shine through! We want to see your enthusiasm for the products and how it translates into great customer experiences.
Be Personable: Remember, this role is all about connecting with customers. Use a friendly tone in your application and share examples of how you've engaged with customers in the past. We love seeing those natural conversation skills!
Highlight Teamwork: Since we value collaboration, make sure to mention any experiences where you’ve worked as part of a team. Show us how you contribute to a positive work environment and help your colleagues succeed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Foot Locker, Inc.
✨Know Your Products
Before the interview, make sure you’re well-versed in the latest athletic sneakers and apparel. Familiarise yourself with current trends and popular products. This will not only impress your interviewers but also show your genuine passion for the role.
✨Practice Engaging Conversations
Since this role is all about connecting with customers, practice starting friendly conversations. Think of open-ended questions you can ask to engage someone about their preferences in athletic gear. This will help you demonstrate your ability to create a welcoming atmosphere during the interview.
✨Show Your Team Spirit
Be ready to discuss your experiences working in a team. Share examples of how you’ve collaborated with others to achieve goals or resolve issues. This will highlight your ability to contribute positively to the work environment, which is key for this position.
✨Demonstrate Flexibility
Make it clear that you’re flexible with your availability, especially since the job requires working nights, weekends, and holidays. Showing that you’re willing to adapt your schedule will reflect your commitment to the role and the team.