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For Companies At a Glance
- Tasks: Engage with customers, share your passion for athletic sneakers, and deliver an amazing shopping experience.
- Company: Join a vibrant retail team that values enthusiasm and teamwork.
- Benefits: Earn £10.00 - £13.65 per hour, enjoy 28 days holiday, and exclusive discounts.
- Why this job: Be part of a fun environment where your love for sneakers can shine!
- Qualifications: No prior experience needed, just a passion for customer service and athletic products.
- Other info: Flexible hours, great career development opportunities, and a positive workplace culture.
Overview
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Qualifications
- 0-3 year of retail experience
- Confident and comfortable engaging customersto deliver an elevated experience
- Motivated to achieve great results because of one\’s enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability – including nights, weekends, and holidays
Responsibilities
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, outstanding customer experience, and operational expectations
- Maintaining personal and productivity goals
- Connects with every customer by asking open-ended questions to assess needs
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
Benefits
- From: £10.00 – £13.65 per hour
- 28 days holiday – plus an extra day per year for the first 5 years!
- Associate discount of between 30 – 50%
- Hapi App – offering discounts & prize draws
- Employee Assistance Program – Retail Trust
- Company Sick Payscheme
- Head Office Internships
- Striper AmbassadorProgramme
- Development Opportunities
Address
542-546 Oxford Street
City
London
UK
W1H–1LT
#J-18808-Ljbffr
CX Team Member employer: Foot Locker, Inc.
Contact Detail:
Foot Locker, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to get comfortable starting conversations and resolving issues. Remember, it’s all about making that connection!
✨Tip Number 3
Show off your passion for athletic products! Be ready to share your favourite sneakers or apparel during the interview. Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings right there, so don’t miss out!
We think you need these skills to ace CX Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for athletic sneakers and apparel shine through! We want to see your enthusiasm for the products and how you connect with customers. Share a personal story or experience that highlights your passion.
Tailor Your Application: Make sure to customise your application to fit the CX Team Member role. Highlight any relevant retail experience and how you've successfully engaged with customers in the past. We appreciate when you take the time to align your skills with what we're looking for!
Be Personable: Remember, we’re all about friendly conversations! Use a warm and approachable tone in your written application. Show us that you can adapt to different types of customers and that you genuinely enjoy helping others.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Foot Locker, Inc.
✨Know Your Products
Before the interview, make sure you’re well-versed in the latest athletic sneakers and apparel. Familiarise yourself with current trends and be ready to discuss your favourite products. This will show your passion and knowledge, which is key for a CX Team Member.
✨Practice Engaging Conversations
Since this role involves connecting with customers, practice starting friendly conversations. Think of open-ended questions you can ask to engage others. This will help you demonstrate your ability to create a welcoming atmosphere during the interview.
✨Show Your Team Spirit
Be prepared to talk about your experiences working in a team. Share examples of how you’ve collaborated with others to achieve goals or resolve issues. This will highlight your ability to contribute positively to the work environment.
✨Demonstrate Flexibility
The job requires flexible availability, so be ready to discuss your schedule and willingness to work nights, weekends, and holidays. Showing that you’re adaptable will make you a more attractive candidate for the role.