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- Tasks: Lead and coach your team to deliver an exceptional customer experience in-store.
- Company: Dynamic retail company focused on customer satisfaction and team development.
- Benefits: 28 days holiday, generous discounts, wellness programmes, and career growth opportunities.
- Why this job: Make a real impact by inspiring your team and enhancing customer loyalty.
- Qualifications: 3 years retail management experience and strong leadership skills.
- Other info: Flexible hours and a supportive environment for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies.
Your responsibilities will include all aspects of store management, including:
- Execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations.
- Driving sales to maximize profit goals for your store, leading you and your team to success.
Qualifications
- At least 3 years experience in a retail store management.
- Proven people leadership experience, including coaching and performance management, and developing teams in a customer facing retail environment.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Driven to achieve strong results through a passion for customer experience and product.
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- Strong analytical skills with the ability to interpret sales data, manage budgets and make sound commercial decisions.
- High level of ethics, values, integrity, and trust.
- Flexible availability – including nights, weekends, and holidays.
Responsibilities
- Coaching and motivating your team to inspire top performance and an exceptional customer experience.
- Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
- Executing plans to drive key performance indicators to maximize profitability.
- Enhancing brand loyalty by empowering team to create a natural and personable experience for customers.
- Acting as a partner between customers, sales associates, store leadership and corporate business partners.
- Maintaining a high level of customer focus and leading by example with clear and engaging communication.
- Ensuring visual directives and standards are maintained.
- Passion for teaching associates product knowledge and how to apply their learnings to the customer experience.
Benefits
- 28 days holiday – plus an extra day per year for the first 5 years!
- Associate discount of between 30 – 50%.
- Hapi App – offering discounts & prize draws.
- Employee Assistance Program – Retail Trust.
- WellHub App: Employee wellbeing, discounted gym rates, health apps.
- Company Sick Pay scheme.
- Head Office Internships.
- Striper Ambassador Programme.
- Development Opportunities.
Locations
Store Manager in Cheshire, Warrington employer: Foot Locker, Inc.
Contact Detail:
Foot Locker, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Cheshire, Warrington
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've coached or developed your team in previous roles. Be ready to share how you inspired them to deliver exceptional customer experiences, as this is key for a Store Manager.
✨Tip Number 3
Prepare some questions to ask during the interview. Show your interest in the role by asking about their strategies for enhancing customer loyalty or how they measure success in store operations. This not only demonstrates your enthusiasm but also helps you gauge if the company aligns with your values.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your passion for the role and the company.
We think you need these skills to ace Store Manager in Cheshire, Warrington
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, make sure to highlight your passion for delivering an exceptional customer experience. We want to see how you’ve inspired your team to go above and beyond in previous roles.
Be Specific About Your Leadership Style: We love a good story! Share specific examples of how you've coached and developed your team in the past. This will help us understand your leadership style and how you can fit into our culture.
Demonstrate Your Analytical Skills: Don’t forget to mention your ability to interpret sales data and manage budgets. We’re looking for someone who can make sound commercial decisions, so give us the details on how you’ve done this before.
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and get you started on the path to joining our team.
How to prepare for a job interview at Foot Locker, Inc.
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product offerings, and current promotions. This shows your genuine interest in the role and helps you discuss how you can enhance the customer experience.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific situations where your leadership made a difference in performance or customer satisfaction.
✨Demonstrate Your Customer Focus
Be ready to discuss your approach to delivering exceptional customer service. Share stories that illustrate your ability to engage customers and create memorable experiences, as this is key for the Store Manager role.
✨Prepare for Data-Driven Questions
Since strong analytical skills are crucial, brush up on how to interpret sales data and manage budgets. Be prepared to discuss how you’ve used data to make commercial decisions that positively impacted store performance.