At a Glance
- Tasks: Lead and coach your team to enhance customer experience and drive sales.
- Company: Dynamic retail environment focused on customer satisfaction and team development.
- Benefits: 28 days holiday, generous discounts, wellness programmes, and career growth opportunities.
- Other info: Flexible hours and a positive, inclusive workplace culture.
- Why this job: Make a real impact by leading a passionate team in a fast-paced retail setting.
- Qualifications: 3+ years in retail management with strong leadership and customer engagement skills.
The predicted salary is between 30000 - 40000 € per year.
You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.
Qualifications
- Demonstrated leadership ability with at least 3 years of experience in a customer-facing sales setting
- At least 3 years retail store management experience
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability – including nights, weekends, and holidays
Responsibilities
- Coaching, and motivating your team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Act as a partner between customers, sales associates and store leadership
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
Benefits
- 28 days holiday – plus an extra day per year for the first 5 years!
- Associate discount of between 30 – 50%
- Employee Assistance Program – Retail Trust
- WellHub App: Employee wellbeing, discounted gym rates, health apps
- Company Sick Pay scheme
- Head Office Internships
- Striper Ambassador Programme
- Development Opportunities
Assistant Manager in Bradford employer: Foot Locker, Inc.
As an Assistant Manager, you will thrive in a dynamic retail environment that prioritises exceptional customer experiences and employee development. With a strong focus on coaching and teamwork, our inclusive culture fosters personal growth and offers unique benefits such as generous holiday allowances and substantial employee discounts. Join us to lead a passionate team while enjoying opportunities for advancement and a supportive work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Bradford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've coached or motivated your team to achieve sales goals. We want you to showcase your experience in a way that highlights your ability to drive results and create a positive customer experience.
✨Tip Number 3
Be ready to discuss how you handle challenges in a fast-paced retail environment. Prepare some anecdotes about times you've adapted to changes or solved problems on the spot. This shows your resourcefulness and versatility, which are key for the Assistant Manager role.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about the team dynamics, training opportunities, and how they measure success. This not only shows your interest but also helps you determine if this is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Bradford
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight your leadership experience in your application. We want to see how you've coached and motivated teams in the past, so share specific examples that demonstrate your ability to drive sales and enhance customer experiences.
Be Customer-Centric:Since this role is all about delivering an exceptional customer experience, let us know how you engage with customers. Share stories that showcase your enthusiasm for helping customers and how you've gone above and beyond to meet their needs.
Tailor Your Application:Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to align their skills and experiences with what we're looking for, especially in areas like retail management and visual merchandising.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Foot Locker, Inc.
✨Know Your Customer Experience
Make sure you understand what exceptional customer experience means for the company. Research their approach to customer service and think of examples from your past roles where you've successfully enhanced customer satisfaction.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you've motivated teams in previous positions. Think of specific instances where your coaching led to improved performance or sales, as this will demonstrate your ability to lead effectively.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem analysis and decision-making skills. Prepare examples of challenges you've faced in retail management and how you resolved them, especially in a fast-paced environment.
✨Demonstrate Product Knowledge
Familiarise yourself with the products the company offers and current trends in the retail market. Being able to discuss these confidently will show your enthusiasm and readiness to engage customers effectively.
