IT Service Desk Analyst - 1st/2nd Line Support (Azure & M365) in Belfast

A leading law firm in Belfast is seeking a Service Desk Analyst to provide top-notch IT support for over 700 users. You will be responsible for logging and resolving incidents, ensuring high-quality service delivery within SLAs. The ideal candidate will have strong customer service skills, knowledge of modern technical infrastructure, and experience with Microsoft 365. This full-time position offers a collaborative work environment in a progressive firm committed to professional growth and employee wellbeing. #J-18808-Ljbffr