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- Tasks: Be the friendly face of our Taunton office, welcoming visitors and supporting daily operations.
- Company: Join one of the UK's fastest-growing law firms, dedicated to delivering premier legal services.
- Benefits: Enjoy 28 days annual leave, a birthday day off, and flexible benefits through our portal.
- Why this job: Make a real impact in a supportive team while developing your skills in a dynamic environment.
- Qualifications: Bring excellent communication skills, multitasking ability, and IT literacy; prior customer service experience is a plus.
- Other info: Expect some interoffice travel and a commitment to personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for an exciting Corporate Concierge/Reception role in Taunton? Do you thrive in a professional setting where your top-notch communication and people skills can shine? Join our friendly team and make a difference! If you bring customer service or reception experience in a business environment, along with office administration know-how, we want to hear from you!, We are looking for a Business Services Assistant (front of house/reception) to join our Taunton office on a permanent basis; this is a great opportunity to support the core business in delivering premier legal services in one of the UK’s fastest growing law firms. In this role you would support the business in providing an efficient, flexible front and back-office support service to both internal and external clients.
As a Business Services Assistant your day-to-day would be varied; using your skills to provide excellent and professional services within the daily operations of the firm from processing mail, photocopying, and liaising with contractors, to meeting with external clients and covering Reception and Events. You will require a flexible approach to working arrangements owing to involvement in a rota system that sometimes requires an ad-hoc approach. Working as part of a busy, friendly unit in a fast-paced environment your hours will be on a rota system between the hours of 08:00 and 18:00 (36.25 per wk), with varied start times of 8, 9 or 945am, and occasional extended hours of work.
What you’ll do
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Meet and greet our internal and external visitors offering an excellent face to face customer experience
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Collect and process incoming/outgoing mail, photocopying and scanning
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Document production – binding, laminating, paginating
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Stock control and processing of orders for stationery and IT consumables
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Maintain internal and external office appearance through basic office maintenance
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Liaise with engineers and contractors
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Ensure the workplace meets with health & safety compliance procedures
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Arrangement of conference facilities including audio visual equipment
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Provision of Reception and Events cover
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Serve refreshments and food to internal and external clients
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- this role will involve some interoffice travel (covered by the business) to support our other branches when required (approx. once a week), In return for your efforts, you can expect considerable scope for personal as well as professional development. We encourage people to engage with our popular and well supported coaching and mentoring programmes, which connect you to people right across the firm and at every level. We create space for mental and physical wellbeing with our weekly Lifestyle Hour, 28 days annual leave, a day off for your birthday, and a sabbatical you can take every 5 years. You can also buy holiday and manage your benefits flexibly using our sophisticated portal to configure your total reward offer according to what you value most. As part of this, you can make ongoing or one-off donations to our charitable foundation and access our CSR programme where you can engage with community-based initiatives (as a team, or individually) twice a year, to give something back where you feel it matters.
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A highly professional and positive ‘can do’ attitude and image, exhibiting passion and pride in your work
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Excellent interpersonal and written/verbal communication skills to deal with a range of people internal and external to the business
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The ability to deal with a variety of tasks; multitasking and working flexibly within a team
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Excellent IT literacy and experience
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Knowledge of Health and Safety legislation and practices is desirable
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The ability to understand and work in accordance with the Firm’s policies and procedures
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The ability to work 36.25 hours per work with alternate shifts starting at 08:00, 09:00 and 09:45
Successful applicants will be required to complete a pre-employment screening process which includes a financial integrity check and a DBS check. If you wish to discuss any issues or questions in connection with this, please do speak in confidence with a member of the Talent Acquisition Team. Contact us at recruitment.team@footanstey.com and we will come back to you as soon as we can.
Business Services Assistant employer: Foot Anstey LLP
Contact Detail:
Foot Anstey LLP Recruiting Team
recruitment.team@footanstey.com
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Assistant
✨Tip Number 1
Make sure to showcase your top-notch communication skills during the interview. Practice common scenarios you might encounter in a reception role, such as greeting clients or handling inquiries, to demonstrate your ability to create a welcoming atmosphere.
✨Tip Number 2
Familiarize yourself with the company's values and culture. Understanding what makes this law firm unique will help you align your responses with their expectations and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Highlight any previous experience in customer service or office administration. Be prepared to discuss specific examples of how you've successfully managed multiple tasks in a fast-paced environment, as this is crucial for the Business Services Assistant role.
✨Tip Number 4
Since the role involves some interoffice travel, be ready to express your flexibility and willingness to support other branches. Mention any past experiences where you've adapted to changing circumstances or taken on additional responsibilities.
We think you need these skills to ace Business Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and office administration. Emphasize your communication skills and any previous roles that involved front-of-house responsibilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job description, particularly your ability to multitask and provide excellent customer service.
Highlight Flexibility: Since the role requires a flexible approach to working hours, be sure to mention your availability and willingness to adapt to a rota system in your application.
Showcase Interpersonal Skills: In both your CV and cover letter, highlight your interpersonal skills. Provide examples of how you've successfully interacted with clients or colleagues in previous roles, as this is crucial for a Business Services Assistant.
How to prepare for a job interview at Foot Anstey LLP
✨Showcase Your Communication Skills
Since this role emphasizes top-notch communication, be prepared to demonstrate your interpersonal skills. Practice answering questions clearly and confidently, and think of examples where you've successfully interacted with clients or colleagues.
✨Highlight Your Customer Service Experience
Make sure to discuss any previous customer service or reception roles you've held. Share specific instances where you went above and beyond to provide excellent service, as this will resonate well with the interviewers.
✨Demonstrate Flexibility and Multitasking Abilities
The job requires a flexible approach and the ability to handle multiple tasks. Prepare to discuss how you've managed various responsibilities in a fast-paced environment and how you adapt to changing priorities.
✨Familiarize Yourself with Health & Safety Practices
Knowledge of health and safety legislation is desirable for this position. Brush up on relevant regulations and be ready to discuss how you would ensure compliance in the workplace during the interview.
