Business Services Assistant

Ready to take your customer service and admin career to the next level in a dynamic law firm? We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together. Being refreshingly human starts with how we hire. We believe a diverse mix of perspectives makes us stronger – not just as a business, but in creating a culture where we all feel we truly belong and can thrive. That’s why we’re committed to removing barriers and creating fair opportunities for everyone.

The role in 60 seconds

• Role: Business Services Assistant
• Team: Business Services
• Location: Office based in Bristol
• Working Pattern: Full time

Why this role matters: This is a pivotal opportunity supporting the core business with first class internal and external customer service, and facilities administration.

What you’ll do

As a Business Services Assistant your day-to-day will be varied giving you the opportunity to learn and grow your career in a friendly, corporate environment. Using your skills to provide general customer service and admin support to the business. In this role, you’ll:

• Process incoming and outgoing mail, couriers, scanning, photocopying and document production, including binding and laminating.
• Manage stationery, IT consumables and office supplies, ensuring stock levels are maintained.
• Support new starters and leavers with workspace, equipment and office set-up requirements.
• Maintain meeting rooms, client areas and office facilities, including AV set-up and catering support.
• Provide a professional front-of-house service, covering reception, visitors and events as required.
• Liaise with contractors, engineers and service providers, supporting the smooth running of office operations.
• Support health and safety compliance, including Fire Warden and First Aid responsibilities where required.
• Travel occasionally to support other office locations and undertake additional duties as requested by the Office Manager.

What we’re looking for

If you are looking for an opportunity to expand your professional customer service and admin experience and start a customer focused admin career in a professional law firm, we’d love to hear from you:

• We’re seeking someone who has professional customer facing experience and thrives in a fast paced, friendly environment.
• Experience working in an office or business support environment, ideally handling post, administration and workplace support activities.
• A highly professional, positive and proactive approach, with pride in delivering high standards of service.
• Strong interpersonal, written and verbal communication skills, with confidence engaging with a wide range of internal and external stakeholders.
• Ability to manage multiple priorities, work flexibly, and collaborate effectively within a team.
• Good IT literacy, attention to detail and a willingness to learn new systems and processes.
• An interest in workplace operations, facilities management and continuous improvement.
• Knowledge of health and safety legislation and practices (desirable).
• Ability to work 36.25 hours per week on a shift pattern between 08:00 and 18:00.
• A shared passion for innovation, collaboration and achieving great results together.

Join a seriously ambitious firm

At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out:

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names, thriving startups, and ambitious enterprises.
• A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training - whatever your role and level we have training that will support you to achieve your goals.

Progressive benefits tailored to you

We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including:

• Competitive salary and performance-linked bonus.
• Enhanced parental leave policies.
• Health and wellbeing initiatives (e.g., mental health support, gym memberships).

We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application.