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For Companies At a Glance
- Tasks: Welcome clients and ensure a safe, professional environment while managing access and emergencies.
- Company: Join a forward-thinking law firm that values innovation and collaboration.
- Benefits: Enjoy competitive pay, bonuses, healthcare support, and career development opportunities.
- Why this job: Be the first point of contact and make a real impact in a dynamic setting.
- Qualifications: SIA licence preferred; experience in hospitality or security is essential.
- Other info: Embrace a culture of inclusivity and sustainability with excellent growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Ready to take your career to the next level? We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together.
Overview
- Role: Front of House Security Concierge
- Team: Business Services
- Location: Bristol
- Working Pattern: Full time
Why this role matters: This is a pivotal opportunity to support the business in providing an efficient, flexible front and back-office support service to both internal and external clients.
Job Description
As the ideal candidate, you will have sound judgement, be meticulous, have a high level of attention to detail and be very organized and physically fit, all pivotal in ensuring an exceptional greeting with a warm and professional demeanour. You will be the first point of contact for clients, visitors, partners, and employees, working collaboratively with the Business Services team. Maintaining a thorough knowledge of the services and procedures, you will be responsible for delivering an end-to-end customer experience.
Key Responsibilities
- Providing concierge duties, including welcoming clients, customers, partners, and employees, and providing a site induction.
- Managing access control for staff, visitors, and contractors onsite.
- Carrying out daily Health & Safety checks.
- Prompt response to emergencies, ensuring that the necessary action is taken at the time of the event.
- Completion of accident, incident and near miss reports.
- Challenging and handling confrontational situations in a calm, professional and legal manner when required.
- Awareness of vulnerable persons and understanding cultural differences in interactions.
- Undertaking a range of admin tasks, including meeting room and car park bookings.
- Meeting room and event set up & clear down.
- Assisting with the provision of food and beverage service.
- Event support.
- Fire Marshal and First Aider.
- Occasional out of hours support.
Qualifications and Experience
- An SIA trained Supervisor or Security Guarding licence, or willingness to attain one.
- Previous experience of working in a high-end hospitality or front-of-house environment is essential.
- Experience working within a professional, corporate security environment.
- Food Hygiene Level 3, or willingness to attain one.
- Enjoy dealing with people at all levels.
- Excellent communication skills and a strong customer focus.
- Intermediate IT skills including Microsoft Software Packages (e.g., Excel).
Benefits
- Competitive salary and performance-linked bonus.
- Enhanced parental leave policies.
- Healthcare and wellbeing initiatives (e.g., mental health support, gym memberships).
- Comprehensive professional development and training.
- Ambitious growth strategy and career opportunities.
- Cultural values of refreshingly human, entrepreneurial, inclusive and collaborative.
- Commitment to sustainability and community giving.
We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application.
Front of House Security Concierge in Bristol employer: Foot Anstey LLP
Contact Detail:
Foot Anstey LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Security Concierge in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone, be ready to introduce yourself and explain why you're the perfect fit for the Front of House Security Concierge role. Keep it concise and engaging!
✨Tip Number 3
Show up prepared! If you land an interview, research the company and its culture. Be ready to discuss how your skills align with their values and how you can contribute to their ambitious growth strategy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our innovative team.
We think you need these skills to ace Front of House Security Concierge in Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and professional tone will resonate well with us, especially for a role that involves client interaction.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Security Concierge role. Highlight your relevant experience in hospitality or security, and don’t forget to mention any SIA training or customer service skills that make you a great fit for our team.
Be Detail-Oriented: Attention to detail is key for this position. Double-check your application for any typos or errors before submitting it. A polished application reflects your meticulous nature, which is exactly what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to us quickly and efficiently. Plus, it’s the best way to stay updated on your application status. Let’s shape the future together!
How to prepare for a job interview at Foot Anstey LLP
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Security Concierge. Familiarise yourself with the key tasks mentioned in the job description, like managing access control and providing concierge duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As the first point of contact for clients and visitors, your ability to communicate effectively is crucial. Prepare examples from your past experiences where you've successfully handled customer interactions or resolved conflicts. This will highlight your strong customer focus and excellent communication skills.
✨Demonstrate Attention to Detail
Given the meticulous nature of this role, be ready to discuss how you ensure accuracy in your work. You might want to share specific instances where your attention to detail made a difference, whether it was in managing bookings or conducting health and safety checks. This will reinforce your suitability for the position.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview, especially regarding handling emergencies or confrontational situations. Think through potential scenarios you might encounter as a concierge and how you would respond. This preparation will help you convey your sound judgement and calm demeanour under pressure.