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For Companies At a Glance
- Tasks: Create engaging content that guides users in the financial services sector.
- Company: Join a dynamic team focused on user-centred design and innovation.
- Benefits: Enjoy hybrid working with flexible office attendance and collaborative culture.
- Why this job: Shape digital experiences while mentoring junior designers and driving impactful content strategies.
- Qualifications: 6+ years in content design or UX writing, preferably in financial services.
- Other info: Candidates must reside in Leeds or nearby for office collaboration.
The predicted salary is between 43200 - 72000 ÂŁ per year.
âWorkplace Type: Hybrid (3 days a week in office)
Senior Content Designer
Weâre looking for a Senior Content Designer to play a pivotal role in shaping how millions of customers interact with sophisticated digital products in the media, entertainment, and connectivity space.
Youâll work within a value stream, partnering with multiple product teams to design content that is clear, inclusive, and grounded in user needs, while also driving measurable business outcomes. This is a role for someone who is confident operating autonomously, brings strong editorial judgement, and can influence product direction through content.
Youâll be supported by senior design leadership, while also acting as a senior voice for content design, helping to raise the bar across teams and contribute to a growing, maturing discipline.
What youâll be doing:
- Own and deliver content across end-to-end customer journeys, covering both assisted and digital touchpoints
- Craft clear, human, and accessible content aligned to user needs, organisational goals, and content standards
- Work directly in design tools alongside product designers, shaping content in context, not in isolation
- Partner with multiple product teams within your value stream, embedding content into the product development lifecycle
- Collaborate closely with engineering, research, design, and optimisation specialists
- Engage and influence stakeholders across the businessâbringing clarity, aligning teams, and driving decisions through evidence
Evidence-led practice
- Plan and run unmoderated content testing (e.g. using UserTesting)
- Work with research teams to shape and contribute to moderated research where needed
- Use analytics and behavioural data to evaluate performance, iterate, and make confident, insight-led recommendations
- Define and maintain clear information hierarchies across journeys and platforms
- Ensure content meets WCAG accessibility standards, championing plain language and inclusive design
- Proactively identify and resolve accessibility challenges in collaboration with design and engineering
Raising the standard
- Contribute to evolving content patterns, frameworks, and ways of working
- Drive consistency and scalability through shared standards and reusable patterns
- Act as a senior advocate for content designâcoaching others and demonstrating its strategic value
What youâll bring
- Proven experience as a Senior Content Designer working on digital products or services within large, complex organisations
- A strong track record of designing content across multiple journeys and touchpoints, balancing user, business, legal, and brand considerations
- Experience working in multidisciplinary product teams, partnering effectively with designers, engineers, and researchers
- Strong stakeholder management skills, with the ability to articulate decisions clearly and influence outcomes
- Hands-on experience planning and running content testing, and applying research and data to improve outcomes
- Deep understanding of information architecture, accessibility, and inclusive content design
- Confidence operating with a high degree of autonomyâknowing when to lead, challenge, and collaborate
Nice to have
- Exposure to optimisation and analytics tools such as ContentSquare and Customer Journey Analytics (training provided)
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Senior Content Designer employer: Foolproof
Contact Detail:
Foolproof Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Content Designer
â¨Tip Number 1
Familiarise yourself with the financial services sector. Understanding the specific challenges and user needs in this industry will help you tailor your content strategy effectively, making you a more attractive candidate.
â¨Tip Number 2
Showcase your collaboration skills. Since you'll be working closely with product managers and UX researchers, highlight any past experiences where you've successfully collaborated on projects to create user-centred content.
â¨Tip Number 3
Prepare to discuss your content design process in detail. Be ready to explain how you approach content audits and develop guidelines, as this will demonstrate your strategic thinking and expertise in the field.
â¨Tip Number 4
Emphasise your mentoring experience. If you've guided junior designers before, share those experiences to show that you're not only a skilled content designer but also someone who can lead and inspire others in the team.
We think you need these skills to ace Senior Content Designer
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in content design and UX writing, particularly within the financial services sector. Use specific examples that demonstrate your ability to create user-centred content.
Showcase Your Portfolio: Your portfolio should not only include your best work but also illustrate your content design process. Include case studies that detail your approach to simplifying complex information and how it met user needs.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Discuss your passion for content design and how your experience aligns with their goals, especially in shaping voice and tone for digital products.
Highlight Collaboration Skills: In your application, emphasise your experience working with product managers, UX researchers, and designers. Provide examples of how youâve successfully collaborated to define content strategy and improve user experiences.
How to prepare for a job interview at Foolproof
â¨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best work. Include examples that demonstrate your ability to simplify complex information and create user-centred content, especially within the financial services sector.
â¨Understand the Companyâs Voice
Before the interview, research the company's existing content and tone. Be prepared to discuss how you would align your content strategy with their voice and messaging, ensuring it meets user needs and business objectives.
â¨Prepare for Collaboration Questions
Since this role involves working closely with product managers, UX researchers, and designers, be ready to share examples of past collaborations. Highlight how youâve contributed to content strategy and led content audits in previous roles.
â¨Demonstrate Mentorship Skills
As a senior position, you'll be expected to mentor junior content designers. Think of examples where you've guided others or championed content-first approaches, and be ready to discuss your mentoring philosophy during the interview.