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- Tasks: Collaborate with teams to enhance online shopping experiences and deliver high-quality digital solutions.
- Company: Join a 100% Kiwi-owned co-operative dedicated to serving the South Island community.
- Benefits: Flexible working, health insurance, professional growth, and fun team events.
- Other info: Diverse candidates are encouraged to apply; we value unique experiences and perspectives.
- Why this job: Make a real impact on eCommerce while working in a supportive and inclusive environment.
- Qualifications: Experience in digital initiatives, strong communication skills, and understanding of eCommerce platforms.
The predicted salary is between 50000 - 65000 ÂŁ per year.
About the role: As an eCommerce Senior Business Analyst, you will collaborate closely with retail, digital, and technology teams. Acting as a critical conduit between business stakeholders, Product Owners, and delivery enablement teams, you will translate retail objectives into clear, actionable requirements that support the delivery of highâquality digital solutions. You will work across eCommerce platforms and endâtoâend customer journeys, contributing to the broader retail digital transformation by enhancing capabilities, improving processes, and evolving ways of working. This position is well suited to a customerâcentric professional with strong commercial acumen and the ability to deliver meaningful outcomes within complex digital environments.
Key responsibilities:
- Partner with retail, marketing, markets, and digital teams to understand business objectives and customer needs, shaping solutions that enhance the online shopping journey.
- Gather, analyse, document, and validate functional and nonâfunctional requirements across eâcommerce platforms, including product catalogue, checkout, promotions, and loyalty.
- Facilitate workshops, stakeholder interviews, and working sessions to clarify requirements, refine scope, and support solution design.
- Analyse currentâstate processes and customer journeys, identify improvement opportunities, and contribute to futureâstate design and faster speedâtoâmarket.
- Support agile delivery activities by working closely with development and Quality Engineering teams to clarify requirements, resolve issues, and ensure solutions meet agreed outcomes.
- Analyse online performance metrics (e.g. conversion, basket size, customer journey) to identify opportunities to optimise pricing, promotions, and product availability.
About you:
Youâre an experienced Senior Business Analyst who brings a strong retail and customerâcentric mindset. Youâre comfortable working with both business and technical teams and have a proven ability to translate complex needs into clear, practical solutions. Ideally youâll also have:
- Proven experience delivering digital or eâcommerce initiatives, ideally within a retail environment.
- Strong capability in requirements gathering, documentation, and validation using modern business analysis techniques.
- Excellent communication and stakeholder engagement skills, with the ability to work effectively across business and technical audiences.
- A solid understanding of eâcommerce platforms, web technologies, UX principles, and digital analytics.
- Experience working in Agile delivery environments using tools such as Jira and Confluence.
How to apply:
Ready to take on the challenge? Click âapplyâ now! Applications will close 17 May 2026 and will only be accepted via our careers site. If you have any questions about the role, or experience any issues submitting your application, please email careers@foodstuffs-si.co.nz.
Why join us?
Our approach to flexible working is based on trusting and empowering our people to manage their time and deliver results while balancing the needs of their personal lives. Weâre committed to equitable outcomes, and we offer additional paid parental leave, free period products and financial health checks to name a few. We support your wellbeing with Southern Cross health insurance for you and your family after a qualifying period, discounts at local gyms, access to online wellbeing tools, and a prayer and privacy room onsite. We offer continuous learning and professional growth, as well as access to our extensive online training library and endless opportunities. Weâre proud of our supportive team environment, and our positive and friendly culture thatâs made fun by Furry Friend Fridays and monthly social events! Weâre a Pride Pledge organisation, and we are committed to an inclusive workplace where everyone thrives, every day and we celebrate our diversity as strength.
About us:
Weâre a team of 14,000 who make sure South Islanders have access to the groceries and essentials they need. Proudly 100% Kiwi-owned and operated, our co-operative has more than 180 PAKânSAVE, New World, Four Square and On the Spot stores feeding the South Island. We value being at the heart of our communities, like weâve always been, to make the South Island a better place â for today and for many generations to come. From sunny Golden Bay all the way to Stewart Island, thereâs a Foodstuffs store serving you and your whÄnau. Our success is down to our people who bring their skills, experience, passion, and expertise to make Foodies an amazing and rewarding place to work. Our co-op has a wide variety of roles to offer, and endless opportunities for development.
Our values:
At Foodies, together we drive success to be our best and care for our whÄnau. We recognise that it takes a collective effort to achieve success, and we thrive on fostering a culture of collaboration to drive innovation and embracing challenges as a united team. We are committed to supporting our people, and to positively impact the lives of South Islanders every day.
eCommerce Senior Business Analyst in Christchurch employer: Foodstuffs
Contact Detail:
Foodstuffs Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land eCommerce Senior Business Analyst in Christchurch
â¨Tip Number 1
Network like a pro! Reach out to your connections in the retail and eCommerce space. Attend industry events or webinars, and donât be shy about introducing yourself. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Prepare for those interviews by practising common questions related to business analysis and eCommerce. Think about how you can showcase your experience with agile methodologies and stakeholder engagement. We want you to shine!
â¨Tip Number 3
Showcase your analytical skills! Bring examples of how you've improved customer journeys or optimised online performance metrics in past roles. This will demonstrate your ability to deliver meaningful outcomes in complex digital environments.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team. So, hit that 'apply' button and letâs get started!
We think you need these skills to ace eCommerce Senior Business Analyst in Christchurch
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in eCommerce and business analysis. We want to see how your skills align with the role, so donât hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since this role involves working closely with various teams, itâs crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you can effectively engage with stakeholders.
Highlight Your Analytical Mindset: As a Senior Business Analyst, your ability to analyse data and identify opportunities is key. Be sure to include examples of how you've used data to drive decisions or improve processes in your previous roles.
Apply Through Our Website: Donât forget to submit your application through our careers site! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, if you have any questions, just drop us an email!
How to prepare for a job interview at Foodstuffs
â¨Know Your eCommerce Inside Out
Before the interview, dive deep into the latest trends in eCommerce and retail. Familiarise yourself with the company's digital platforms and customer journeys. This will help you speak confidently about how your experience aligns with their needs.
â¨Prepare to Showcase Your Analytical Skills
Be ready to discuss specific examples of how you've gathered and validated requirements in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to translate complex needs into actionable solutions.
â¨Engage with Stakeholders
Since the role involves collaborating with various teams, prepare to demonstrate your communication skills. Think of instances where you've facilitated workshops or stakeholder interviews, and be ready to explain how you clarified requirements and refined project scopes.
â¨Show Your Agile Mindset
Familiarise yourself with Agile methodologies and tools like Jira and Confluence. Be prepared to discuss how you've supported agile delivery activities in the past, and share examples of how you've worked closely with development and Quality Engineering teams to ensure successful outcomes.