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For Companies At a Glance
- Tasks: Support customers by integrating their systems with our innovative software platform.
- Company: Join an award-winning cloud-based software company transforming the food industry.
- Benefits: Enjoy a competitive salary, generous holiday package, and private healthcare.
- Why this job: Make a real impact by designing scalable solutions for global food retailers.
- Qualifications: 3+ years in a technical customer-facing role and experience with APIs and integrations.
- Other info: Dynamic team environment with opportunities for career growth and employee wellness.
The predicted salary is between 36000 - 60000 £ per year.
A LITTLE INFORMATION ABOUT US! FoodsConnected is an award winning cloud based software platform that helps retailers and food companies across the world manage their supply chain, quality control and trading and planning management. Our software solutions are currently utilised by 10 of the largest food retailers in the world. As a team, we provide tools that help our customers manage their processes in a fast and efficient way and provide real‑time visibility and reporting on what is happening in their business.
At Foods Connected, we recognise that our employees are our most important asset and we value creating a great working environment to ensure our team enjoy coming into the office every day working together and solving problems for our customers. Whether we are in the middle of a fast and intense development sprint, on a Teams call discussing our project statuses or enjoying a game of ping‑pong or pool in the office, it is important to us that our employees are happy and delivering the best possible result for our customers. We’re always keen to welcome talented individuals to join our expanding team. So if you’re driven, with a passion for developing simple software solutions, creating great user experiences, designing scalable solutions for real business challenges and ensuring customer happiness then we’re looking for you!
IS THIS SOMETHING THAT INTERESTS YOU? This is an opportunity for a Solutions Engineer to join our Professional Services team based in Northern Ireland (Derry or Belfast). You will play a key role in supporting our customers as they integrate their systems with the Foods Connected platform. The Solutions Engineer will work directly with customers, internal stakeholders and our automation and integration frameworks to design, implement and optimise scalable integrations that enable seamless data flow. You will lead technical discussions, clarify requirements, guide customers through integration options and ensure delivery excellence across all integration projects. This role is ideal for someone who is technically strong, customer facing and comfortable translating business requirements into practical technical solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead customer integration calls with technical stakeholders, ensuring clear communication and confidence in our approach.
- Run discovery workshops to understand customer needs, data structures and integration workflows.
- Translate customer requirements into actionable, maintainable solutions using our automation tooling, APIs and other integration frameworks.
- Liaise closely with internal teams including Product, Engineering and Implementation to ensure integrations support customer goals and platform best practices.
- Configure, test and validate customer integrations including data mapping, transformation, automation workflows and API connectivity.
- Troubleshoot integration issues and provide clear, timely solutions to customers and internal teams.
- Maintain and monitor existing integrations, ensuring they remain reliable and aligned with evolving customer requirements.
- Document integration requirements, technical specifications and support materials to ensure clarity and repeatability.
- Provide feedback to Product and Engineering based on customer needs and integration patterns.
- Continuously improve integration processes and methodologies to increase scalability, quality and efficiency.
QUALIFICATIONS: EDUCATION, TRAINING, EXPERIENCE AND COMPETENCIES
Minimum Qualifications
- BS in Computer Science, Information Systems or related discipline, or equivalent practical experience.
- 3+ years in a technical customer facing role such as Solutions Engineer, Integration Engineer, Implementation Engineer or similar.
- Experience working with SaaS platforms and system integrations.
Technical Skills
- The Solutions Engineer should have experience with:
- APIs and integration protocols such as REST and SOAP.
- Data formats including JSON, XML and CSV.
- Integration tools, automation platforms or iPaaS solutions.
- Basic scripting or programming proficiency such as C#, JavaScript or Python.
- Understanding of SQL and relational data structures.
- Experience collaborating with engineering teams and reading technical documentation.
- Familiarity with Agile methodologies.
BENEFITS
- Competitive Base Salary
- Clear Career Progression
- Generous Holiday Package - 25 Days + 10 Public Holidays
- Secure Company Hardware
- Private Healthcare & Employee Wellness Classes
Locations
Solutions Engineer - Integrations in Derry, Londonderry employer: Foods Connected
Contact Detail:
Foods Connected Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer - Integrations in Derry, Londonderry
✨Tip Number 1
Get to know the company inside out! Research FoodsConnected, their products, and their culture. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to integration and customer-facing roles. Think about how you can showcase your technical skills and problem-solving abilities in real-world scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the FoodsConnected team!
We think you need these skills to ace Solutions Engineer - Integrations in Derry, Londonderry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Solutions Engineer role. Highlight your experience with APIs, integration protocols, and any customer-facing roles you've had. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about integrating systems and how you can contribute to our team. Be sure to mention your problem-solving skills and customer focus, as these are key for us.
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills! Mention your experience with SaaS platforms, data formats like JSON and XML, and any programming languages you know. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Foods Connected
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around APIs, integration protocols like REST and SOAP, and data formats such as JSON and XML. Be ready to discuss how you've used these in past roles, as this will show your practical experience and confidence.
✨Understand the Customer's Perspective
Since this role is customer-facing, it’s crucial to demonstrate your understanding of customer needs. Think about how you can translate complex technical requirements into simple solutions. Prepare examples of how you've successfully communicated with clients in the past.
✨Prepare for Technical Discussions
Expect to lead technical discussions during the interview. Practice explaining integration workflows and how you would approach troubleshooting issues. This will help you convey your problem-solving skills and ability to guide customers through technical challenges.
✨Show Your Team Spirit
FoodsConnected values a collaborative environment, so be sure to highlight your teamwork experiences. Share stories about how you've worked with cross-functional teams, especially in Agile settings, to deliver successful projects. This will show that you're not just technically skilled but also a great fit for their culture.
