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For Companies At a Glance
- Tasks: Lead commercial strategy and strengthen partnerships in the EMEA region for a cutting-edge software platform.
- Company: Join an award-winning tech company transforming the food industry with innovative solutions.
- Benefits: Enjoy a competitive salary, private healthcare, generous holidays, and wellness programmes.
- Other info: Be part of a collaborative team that values employee happiness and career development.
- Why this job: Make a real impact by driving customer success and revenue growth in a dynamic environment.
- Qualifications: Experience in account management and commercial strategy within a B2B SaaS context is essential.
The predicted salary is between 80000 - 100000 £ per year.
A LITTLE INFORMATION ABOUT US! Foods Connected is an award winning cloud based software platform that helps retailers and food companies across the world manage their supply chain, quality control and trading and planning management. Our software solutions are currently utilised by 10 of the largest food retailers in the world. As a team, we provide tools that help our customers manage their processes in a fast and efficient way and provide real-time visibility and reporting on what is happening in their business.
At Foods Connected, we recognise that our employees are our most important asset and we value creating a great working environment to ensure our team enjoy coming into the office every day working together and solving problems for our customers. Whether we are in the middle of a fast and intense development sprint, on a Teams call discussing our project statuses or enjoying a game of ping-pong or pool in the office, it is important to us that our employees are happy and delivering the best possible result for our customers. We’re always keen to welcome talented individuals to join our expanding team. So if you’re driven, with a passion for developing simple software solutions, creating great user experiences, designing scalable solutions for real business challenges and ensuring customer happiness then we’re looking for you!
IS THIS SOMETHING THAT INTERESTS YOU? As Foods Connected continues to scale internationally, the EMEA region represents a critical growth market for Foods Connected. With a diverse customer base spanning retailers, manufacturers, and suppliers, this region demands a tailored approach to account management that balances strategic relationship building with commercial excellence.
The Commercial Director – EMEA will be at the forefront of this strategy, leading efforts to strengthen long-term partnerships, maximise customer value, and accelerate adoption of Foods Connected’s full product suite. This role is pivotal in ensuring that our customers not only renew their platform subscriptions but also expand their engagement through additional modules and services.
Operating in a dynamic and competitive environment, the Commercial Director will combine deep commercial acumen with a consultative approach, leveraging insights into regional market trends, regulatory requirements, and customer priorities. By fostering collaboration across Account Management, Professional Services, Product, and Sales, this leader will ensure that Foods Connected delivers measurable outcomes for customers while driving sustainable revenue growth for the business.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Regional Commercial Strategy & Leadership – 40%
- Define and execute the commercial strategy for Foods Connected’s product specialisms within the EMEA region.
- Develop frameworks for account growth, renewal optimization, and cross-sell/upsell opportunities tailored to regional market dynamics.
- Establish KPIs and reporting mechanisms to track account health, adoption rates, and revenue performance across EMEA.
- Collaborate with SVP of Account Management to align regional goals with global growth objectives.
- Customer Relationship & Value Realisation – 40%
- Oversee strategic account planning and ensure strong relationships with senior stakeholders in key EMEA customer accounts.
- Drive adoption of additional Foods Connected products by identifying regional customer needs and aligning solutions.
- Ensure renewal processes are proactive, data-driven, and focused on delivering measurable customer outcomes.
- Introduce scalable methodologies for account management, including regional playbooks and best practices.
- Cross-Functional Collaboration – 20%
- Partner with Professional Services to ensure smooth implementation and onboarding for new products in EMEA.
- Work closely with Product teams to provide regional customer feedback and influence roadmap priorities.
- Support Sales in pre-sales engagements for expansion opportunities within existing accounts.
QUALIFICATIONS: EDUCATION, TRAINING, EXPERIENCE AND COMPETENCIES
To perform this job successfully, the Commercial Director- EMEA should have experience with and knowledge of:
- Bachelor’s degree in Business, Technology, or related field.
- Demonstrated experience in account management, commercial strategy, or customer success within a B2B SaaS environment.
- Proven track record of driving revenue growth through renewals and upsell strategies in EMEA markets.
- Strong leadership experience managing multi-country teams and complex enterprise accounts.
Desirable:
- Deep understanding of SaaS commercial models, account planning, and customer lifecycle management.
- Experience with CRM systems and data analytics for account health monitoring.
- Strong financial acumen and ability to develop pricing and growth strategies.
Technical Skills
To perform this job successfully, the Commercial Director - EMEA should have experience with:
- Knowledge of software solutions utilised across the Food Industry.
- Microsoft: 365 Suite (Excel, PowerPoint, etc.)
- Demonstrable experience in developing strategic and business plans.
- Experience in leading and growing a team in a lean customer driven process.
- Strong experience in business development strategies, customer engagement and customer negotiation.
- Strong understanding of finance and measures of performance.
- Familiarity with management best practices & excellent organisational and leadership skills.
BENEFITS:
- Competitive Base Salary
- Private Healthcare including Dental & Vision
- Generous Holiday Package - 25 Days + 10 Public Holidays
- Employee Wellness Program and Classes including Yoga & Circuit Training
Commercial Director - EMEA in Belfast employer: Foods Connected
Contact Detail:
Foods Connected Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Director - EMEA in Belfast
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Foods Connected and its products. Understand their market position and think about how your skills can help them grow in the EMEA region. Tailor your answers to show you’re not just another candidate, but someone who gets their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Commercial Director. Highlight your successes in account management and revenue growth, and don’t forget to mention your leadership style and how you foster collaboration.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Foods Connected team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Commercial Director - EMEA in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for developing software solutions aligns with our mission at Foods Connected.
Tailor Your Experience: Make sure to highlight your relevant experience in account management and commercial strategy. We’re looking for someone who understands the EMEA market, so connect your past roles to what we do here!
Be Data-Driven: Since we value measurable outcomes, include any data or metrics that showcase your success in previous roles. This could be revenue growth, customer retention rates, or successful project implementations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Foods Connected
✨Know Your Stuff
Before the interview, dive deep into Foods Connected's software solutions and their impact on the food industry. Familiarise yourself with their customer base and how they manage supply chains. This knowledge will help you demonstrate your understanding of the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Commercial Director, you'll need to lead multi-country teams and manage complex accounts. Prepare examples from your past experiences where you've successfully led teams or driven revenue growth. Highlight your consultative approach and how you've built strong relationships with stakeholders.
✨Be Data-Driven
Since the role involves tracking account health and adoption rates, come prepared with insights on how you've used data analytics in previous roles. Discuss specific metrics you've monitored and how they influenced your strategies for account management and customer success.
✨Emphasise Collaboration
Collaboration is key at Foods Connected. Think of instances where you've worked cross-functionally with sales, product, or professional services teams. Be ready to discuss how you fostered collaboration to achieve common goals and drive customer satisfaction.