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- Tasks: Lead global SaaS project delivery and mentor a dynamic team of professionals.
- Company: Join an award-winning cloud software platform transforming the food industry.
- Benefits: Enjoy private healthcare, generous holidays, and wellness programmes.
- Why this job: Make a real impact in a collaborative environment while driving innovative solutions.
- Qualifications: Experience in SaaS project leadership and managing multidisciplinary teams required.
- Other info: Opportunity for travel and career growth in a supportive workplace.
The predicted salary is between 72000 - 108000 £ per year.
Foods Connected is an award-winning cloud-based software platform that helps retailers and food companies manage their supply chain, quality control, and trading and planning management. Our software solutions are utilised by 10 of the largest food retailers in the world. We provide tools that help our customers manage their processes efficiently and offer real-time visibility and reporting on their business activities.
At Foods Connected, we value creating a great working environment to ensure our team enjoys coming into the office every day, working together and solving problems for our customers. Whether in a fast-paced development sprint, on a Teams call discussing project statuses, or enjoying a game of ping-pong or pool in the office, it is important to us that our employees are happy and delivering the best possible results for our customers.
This role will operate within a shared services model and work closely with the VP of Professional Services to ensure consistency in methodologies, governance, and customer experience globally. You will oversee a multidisciplinary team of Project Managers, Change Managers, Business Analysts, and Implementation Specialists, driving best-in-class practices for project governance, risk management, and stakeholder engagement.
The Director of Delivery will be accountable for delivering projects across Foods Connected’s specialist areas, including Compliance & Quality, Animal Welfare, Procurement, and Protein Optimization. Success in this role means creating scalable frameworks for enterprise rollouts, fostering collaboration across Professional Services, Sales, and Product teams, and ensuring Foods Connected delivers measurable outcomes for customers. Some travel will be required to engage with clients and regional teams in EMEA, North America, and APAC.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Project Delivery Leadership – 50%
- Own end-to-end delivery of SaaS implementation projects globally across Foods Connected markets.
- Ensure adherence to timelines, budgets, and quality standards for all projects.
- Drive efficiencies and increase gross margin on professional services.
- Implement governance frameworks, risk management, and escalation processes.
- Drive continuous improvement through post-project reviews and lessons learned.
- Align regional delivery practices with global standards.
- Ensure consistent methodologies across shared services units for compliance, animal welfare, procurement, and protein optimisation.
- Optimize project applications for project planning, task prioritization, and resource allocation across regions.
- Monitor project budgets, timelines, and milestones through integrated dashboards and reporting.
- Utilisation of AI tools to support efficiencies across working practices.
- Team Management & Development – 30%
- Lead and mentor Project Managers, Change Managers, Business Analysts, and Implementation Specialists.
- Develop career pathways and training programs for regional delivery teams.
- Forecast resources and manage capacity planning for multi-country projects.
- Foster a culture of accountability, collaboration, and customer-centric delivery across regions.
- Strategic & Commercial Support – 20%
- Collaborate with Sales on RFPs and pre-sales engagements for enterprise opportunities.
- Provide input into pricing strategies and Statements of Work for enterprise accounts.
- Act as a regional subject matter expert for delivery best practices and shared services alignment.
QUALIFICATIONS: EDUCATION, TRAINING, EXPERIENCE AND COMPETENCIES
- Proven experience in project delivery leadership within SaaS or enterprise software.
- Proven track record managing large-scale, multi-country implementations with strict timelines and budgets.
- Experience leading multidisciplinary teams and aligning regional practices with global standards.
- Strong experience in change management and stakeholder engagement.
- Demonstrated knowledge of AI tools and opportunities to support integrations and improve efficiencies.
- Expertise in project management tools including Teamwork and Jira for planning, resource management, and budget tracking.
- Knowledge of SaaS implementation methodologies and governance.
- Understanding of food industry compliance and quality standards.
BENEFITS
- Private Healthcare including Dental & Vision.
- Generous Holiday Package - 25 Days + 10 Public Holidays.
- Employee Wellness Program and Classes including Yoga & Circuit Training.
Director of Delivery - Professional Services in Belfast employer: Foods Connected Ltd
Contact Detail:
Foods Connected Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Delivery - Professional Services in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Foods Connected on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding their software solutions inside out. Familiarise yourself with their projects and how they impact the food industry. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and delivered projects in the past. Use specific examples that highlight your ability to drive results and foster collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Foods Connected team!
We think you need these skills to ace Director of Delivery - Professional Services in Belfast
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Delivery role. Highlight your experience in project delivery leadership, especially within SaaS or enterprise software, and showcase how your skills align with our mission at Foods Connected.
Showcase Your Leadership Skills: We want to see your ability to lead multidisciplinary teams! Share examples of how you've successfully managed large-scale projects and fostered collaboration among team members. This will help us understand your approach to team management and development.
Demonstrate Your Industry Knowledge: Since we operate in the food industry, it’s crucial to show your understanding of compliance and quality standards. Mention any relevant experience you have in this area to stand out from the crowd!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Foods Connected!
How to prepare for a job interview at Foods Connected Ltd
✨Know Your Stuff
Before the interview, dive deep into Foods Connected's software solutions and their impact on the food industry. Familiarise yourself with their key clients and how they manage supply chains and quality control. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their needs.
✨Showcase Leadership Skills
As a Director of Delivery, you'll need to demonstrate your ability to lead multidisciplinary teams. Prepare examples from your past experiences where you've successfully managed large-scale projects, mentored team members, or implemented governance frameworks. Highlighting these skills will show that you're ready to take on this role.
✨Emphasise Customer-Centricity
Foods Connected values customer happiness, so be ready to discuss how you've ensured client satisfaction in previous roles. Share specific instances where you've gone above and beyond to meet customer needs or improved processes based on client feedback. This will resonate well with their mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, project methodologies, and future goals. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. For instance, ask about their approach to integrating AI tools in project management or how they foster collaboration across regions.
