Regional Field IT & Support Specialist

Regional Field IT & Support Specialist

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
FOODHUB

At a Glance

  • Tasks: Troubleshoot and diagnose issues remotely while supporting users and upselling merchandise.
  • Company: Join Foodhub, a dynamic company focused on customer support in the food industry.
  • Benefits: Flexible hours, travel opportunities, and a chance to enhance your tech skills.
  • Other info: Exciting role with opportunities for travel across the UK.
  • Why this job: Make a real difference by helping clients and improving their EPOS systems.
  • Qualifications: Strong communication, problem-solving, and time-management skills required.

The predicted salary is between 31500 - 38500 Β£ per year.

Foodhub is seeking a customer-focused support specialist to troubleshoot and diagnose issues remotely, answer out-of-hours requests on a rota, and perform maintenance on EPOS systems for a diverse client base across the UK.

You will train users, support employees, and upsell merchandise to existing clients.

The role requires strong communication, problem-solving, and time-management skills, plus willingness to travel across the UK for on-site visits when required.

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Regional Field IT & Support Specialist employer: FOODHUB

Foodhub is an exceptional employer that prioritises employee growth and a vibrant work culture, offering a high-impact leadership role in the dynamic hospitality technology sector. With extensive national travel opportunities, employees enjoy a supportive environment that fosters collaboration and relationship-building, alongside generous benefits such as 33 days of annual leave and a pension scheme. Join us to be part of a forward-thinking team that values innovation and operational excellence while making a significant impact in the industry.

FOODHUB

Contact Details:

FOODHUB Recruitment Team

We think you need these skills to ace Regional Field IT & Support Specialist

Customer Focus
Remote Troubleshooting
EPOS Systems Maintenance
User Training
Communication Skills
Problem-Solving Skills
Time Management