At a Glance
- Tasks: Conduct training on hygiene best practices and perform compliance audits.
- Company: Join a leading hygiene solutions provider with a focus on innovation.
- Benefits: Earn £30-£33k plus commission, with great benefits and ongoing training.
- Other info: Flexible working hours with travel opportunities and excellent career growth.
- Why this job: Make a real difference in hygiene standards while developing your career.
- Qualifications: Degree in relevant field preferred; experience in sales support or compliance is a plus.
The predicted salary is between 30000 - 33000 £ per year.
Customer Training, Compliance Audits, Site chemical checks.
Conduct training sessions for hygiene best practices, chemical safety and proper product usage. Perform hygiene audits to ensure compliance with internal and regulatory standards. Provide feedback and recommendations to enhance client hygiene performance. Stay updated on industry regulations and assist clients in maintaining compliance. Recommend hygiene solutions tailored to compliance needs. Assist Key Account Managers in preparing quotes, proposals, and sales presentations, ensuring alignment with customer compliance needs and strategic sales objectives. Identify upselling opportunities based on audit insights and client requirements. Coordinate service visits and operational requests from customers.
Reporting & Documentation:
- Maintain comprehensive documentation of training sessions, audits, sales support activities, and customer feedback, consolidating all compliance and operational records in a unified system for streamlined reporting.
- Prepare compliance reports and provide actionable management insights.
Customer CIC development and creation:
- Assist in analysing sales trends and customer engagement data to refine strategies.
Qualifications & Competencies:
- Education & Experience: Bachelor’s degree or College level education in Business Administration, Environmental Health, Food Safety, Bio-chemistry or a related field (preferred but not mandatory). 1-2 years of experience in sales support, compliance, or customer service preferably in the hygiene sector (Preferred but not mandatory).
- Technical & Industry Knowledge: Familiarity with HACCP, Foodsafety, ISO 22000/14001, Audit standards (BRC, M&S, Tesco) and other hygiene compliance standards (preferred but not mandatory). Proficiency in Microsoft Office (Excel, PowerPoint, Word) for reports and presentations. Experience with CRM or online sales platforms.
- Skills & Attributes: Customer-Focused: Strong communication and interpersonal skills. Problem-Solving: Ability to troubleshoot compliance, sales, and customer portal issues. Flexibility: Willingness to travel for client visits, audits, and training sessions with no guaranteed set working hours.
What We Offer:
- £30-£33k (Based on experience) plus a generous commission structure.
- Comprehensive benefits package including Pension Scheme, Mobile Phone, Company Car.
- Ongoing training and professional development.
- Opportunity to work with an innovative portfolio of food industry solutions both in the UK and any significant overseas opportunities identified.
Hygiene Technologist & Sales Operational Support in Ce in Oxford employer: FoodClean Limited
As a Hygiene Technologist & Sales Operational Support, you will thrive in a dynamic work environment that prioritises employee growth and development. Our company offers a competitive salary alongside a generous commission structure, comprehensive benefits, and ongoing training opportunities, all while fostering a culture of innovation and collaboration. Located in a vibrant area, we provide the chance to engage with an exciting portfolio of food industry solutions, ensuring your role is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Hygiene Technologist & Sales Operational Support in Ce in Oxford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at FoodClean Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like FoodClean Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Hygiene Technologist & Sales Operational Support in Ce in Oxford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to FoodClean Limited:Your cover letter is your chance to shine! Tell us why you want to work at FoodClean Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at FoodClean Limited!
How to prepare for a job interview at FoodClean Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
