Commercial Account Manager in London

Foodbuy Group is one of the UK’s leading food procurement organisations, managing over £2bn of annual spend on behalf of a broad range of foodservice and hospitality clients. As the UK’s largest Group Purchasing Organisation, we bring together scale, insight and deep sector expertise to help our clients save time and money — allowing them to focus on what really matters to their businesses.

Proudly part of Compass Group UK & Ireland, our parent company and largest client, we purchase directly from manufacturers, growers and suppliers ranging from globally recognised brands to regional and local partners. Our people sit at the heart of what we do, and our scale provides genuine opportunities to build a long‑term career within a FTSE 100 organisation.

The opportunity involves connectivity with the wider Compass business, supporting sectors through inflationary pressure, supply‑chain complexity, sustainability goals and growth ambitions. We are focused on making collaboration simpler, faster and more effective.

We are now looking for a Commercial Account Manager to join our Compass Commercial Management team. This is a high‑profile, fast‑paced role requiring both a commercial and operational mindset, working closely with teams across Foodbuy including Client Experience, Culinary, Category and Supply Chain to deliver against sector priorities.

Supporting the Commercial Director, you will play a key role in shaping sector supply‑chain strategy, driving delivery against agreed KPIs and supporting both short‑term execution and longer‑term strategic initiatives. This role is ideally suited to a resilient, hands‑on commercial operator who enjoys stakeholder management, problem‑solving and delivering change within complex organisations.

• Support sector commercial activity across four core focus areas:

• Joint Business Planning: Support delivery of strategic and tactical commercial projects, driving execution of Joint Business Plans to agreed timescales. Work closely with wider Foodbuy teams to deliver food, retail and non‑food innovation aligned to joint commercial strategy. Actively support sector growth agendas.
• Compliance, optimisation & reporting: Identify opportunities for commercial improvement across sector purchasing and supply‑chain activity. Analyse data, develop recommendations and implement agreed actions. Measure and report compliance against KPIs, supporting monthly business reviews. Support sector queries relating to supply chain, preferred ranges and routes to market. Work with supply‑chain teams to maximise operational efficiency and resolve process inefficiencies. Support bespoke client reporting requirements.
• Customer experience: Lead and support regular communication between Foodbuy and brand teams through procurement calls and updates. Ensure consistent communication via newsletters, regional meetings and in‑person engagement. Monitor service reports and follow through with internal teams and suppliers where service or quality issues are identified.
• Purchasing income & cost control: Identify and action purchasing income opportunities. Support and implement key Foodbuy initiatives into sector activity. Collaborate with category teams to drive volume growth, commercial benefit and client value. Support tender requirements, contract renewals and new supplier introductions. Work with the Commercial Director to manage inflation impacts and implement cost‑mitigation strategies, ensuring supporting collateral and toolkits are in place for client conversations.

• You’ll bring a strong blend of commercial capability, stakeholder management and delivery focus, along with:

• Experience operating in a complex, fast‑paced, customer‑facing environment.
• Strong commercial acumen with the ability to remain calm and decisive under pressure.
• A proven track record of influencing cross‑functional teams to resolve complex issues and deliver process improvement.
• Experience managing multiple workstreams and delivering projects supported by clear plans and timelines.
• Strong analytical skills, with the ability to turn data into insight and action.
• Confident stakeholder engagement skills, including the ability to challenge constructively and hold others to account.
• A proactive, resilient and collaborative approach with a genuine “can‑do” attitude.
• A passion for sustainability and supporting wider CSR goals.
• A clear desire to learn, grow and progress within a large organisation.

At Foodbuy, you’ll work at the heart of a business that influences some of the UK’s largest foodservice supply chains. You’ll have exposure to senior stakeholders, meaningful commercial responsibility, and the opportunity to develop your career within a supportive, high‑performing team that values collaboration, accountability and continuous improvement.