At a Glance
- Tasks: Lead a dynamic team to enhance NHS client engagement and drive performance.
- Company: Join Foodbuy, a leader in food procurement for the NHS.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Other info: Be part of a collaborative culture with opportunities for growth.
- Why this job: Shape strategies that support healthcare organisations and improve dining services.
- Qualifications: Experience in account management and strong leadership skills required.
The predicted salary is between 55000 - 65000 € per year.
Location: 1 x South Based, 1 x North Based Mobile Roles (UK‑wide travel to Compass offices and NHS Trusts required)
Business Area: Foodbuy | NHS Supply Chain: Food
About Foodbuy
Foodbuy is a leading food procurement organisation, part of Compass Group UK & Ireland. We support a wide range of clients across public and private sectors, using our scale, expertise and insight to deliver value, innovation and sustainable supply chain solutions. Within Foodbuy, NHS Supply Chain: Food plays a critical role in supporting hospitals and healthcare organisations across the UK — helping Trusts deliver outstanding food and dining services while meeting commercial, quality and regulatory expectations. Our teams work in close partnership with the NHS to drive engagement, improve performance and identify opportunities that genuinely make a difference.
The Opportunity
We’re looking for 2 high‑impact Client Engagement Team Managers to lead our NHS Client Account Management team and drive performance across key Trusts and Integrated Care Systems (ICS). One will look after trusts in the North of England and the other in the South. This is a senior, customer‑facing role with real influence — shaping regional strategy, strengthening partnerships, and unlocking growth across the NHS estate. You’ll be responsible for delivering budgets and KPIs, embedding best‑in‑class key account management and coaching a team to consistently deliver value for NHS customers. Acting as a senior escalation point, you’ll work closely with Trust leaders, ICS stakeholders and internal teams to ensure strong engagement, retention and sustainable growth.
What You’ll Be Doing
- Lead and manage the Client Account Management team to deliver regional budgets, KPIs and business objectives
- Embed and coach world‑class Key Account Management practices across the team
- Own regional and team account plans, with regular performance reviews and clear actions
- Drive Trust and ICS adoption and engagement across your region
- Act as senior account lead and escalation point for key Trusts and ICS
- Identify and shape new business & savings realisation opportunities, building clear strategies to win
- Develop strong competitor insight and plans to protect and grow accounts
- Ensure accurate and timely contract and KPI reporting
- Work with Operations and SMEs to deliver regional activity showcasing Foodbuy solutions
- Provide structured market insight and customer feedback to inform strategy
- Build and promote Trust case studies and best‑practice examples
- Represent NHS Supply Chain: Food at industry events and forums
- Set clear objectives, provide regular feedback and performance manage the team
- Build an inclusive, collaborative, high‑performance culture that celebrates success
- Coach and develop team capability to deliver consistent, high‑quality account management
- Ensure strong alignment with Foodbuy and Compass culture through communication and engagement
What We’re Looking For
- Proven experience leading and managing customer‑facing teams
- Strong background in key account management, client engagement or sales leadership
- Experience working with, or selling into, the healthcare or public sector
- Confidence operating at senior stakeholder level, including Trusts and ICS
- Strong commercial acumen with a track record of delivering results
- Excellent networking, communication and presentation skills
- Coaching capability and a passion for developing people
Desirable
- NHS or healthcare sector experience
- Procurement or supply chain experience
- Formal sales training and coaching qualifications
Why Join Us?
This is a key leadership role within Foodbuy and NHS Supply Chain: Food, offering the opportunity to shape customer strategy, lead a talented team and play a meaningful part in supporting NHS organisations across the UK.
Account Manager in Gloucester employer: Foodbuy Group
Foodbuy is an exceptional employer, offering a dynamic work environment where you can lead impactful initiatives within the NHS. With a strong focus on employee development and a collaborative culture, we empower our team members to drive performance and innovation while making a meaningful difference in healthcare. Join us to be part of a supportive organisation that values your contributions and fosters growth across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Gloucester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at Foodbuy. A friendly chat can open doors!
✨Tip Number 2
Prepare for those interviews by researching the NHS and Foodbuy inside out. Understand their values, recent projects, and challenges they face. This will help you tailor your answers and show you’re genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate how your experience aligns with the role of Client Engagement Team Manager. Highlight your successes in account management and how you can drive performance across Trusts and ICS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Foodbuy team and contributing to the NHS supply chain.
We think you need these skills to ace Account Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in client engagement and key account management, especially in the healthcare sector. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with the NHS and how you can drive performance across Trusts. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to deliver results. Use metrics where possible to show how you’ve made a difference in previous roles. We love numbers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Foodbuy!
How to prepare for a job interview at Foodbuy Group
✨Know Your NHS Stuff
Make sure you brush up on the current challenges and trends within the NHS and healthcare sector. Understanding how Foodbuy fits into this landscape will show your potential employer that you're not just interested in the role, but also in making a real impact.
✨Showcase Your Leadership Skills
As a Client Engagement Team Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and developing talent to achieve business objectives.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, especially around client engagement and account management. Think about times when you've turned a challenging client relationship into a success story, and be ready to share those insights.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company's culture, their approach to client engagement, and how they measure success. This shows you're genuinely interested and helps you assess if it's the right fit for you.
